Outgoing E-mails say the Sender is "Unknown"

[Robert Lee]

I installed a new hard drive, copying the pst from my old drive to the new
drive. But now my outgoing e-mails say that the sender is "unknown".

How can I correct this? I'm running Outlook 2007 on a Windows XP SP2 machine.

 

[Milly Staples [MVP - Outlook]]

Where does this appear?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Robert Lee asked:

| I installed a new hard drive, copying the pst from my old drive to
| the new drive. But now my outgoing e-mails say that the sender is
| "unknown".
|
| How can I correct this? I'm running Outlook 2007 on a Windows XP SP2
| machine.

 

[Robert Lee]

It appears at the top of the saved e-mail. But I removed the e-mail account
and then reinstalled it. The problem went away. Also, before I did that, I
went to the box saying "Log on as ...", and that also corrected the problem.

Thanks for your response, however.