Outlook 2002 retrieving duplicate messages on startup

[Jimbob]

I'd be very grateful for help on this problem that has been seriously
bugging me.

When I start up Outlook, it downloads all the mail from my POP3 server, not
just the new mail, and so I get many, many duplicates. So long as Outlook
stays running, though, it behaves fine, with each send/receive just getting
the new mails, as it should. I use two POP3 accounts, and both send through
the same SMTP server (which requires me to log on). Sometimes it gets
duplicates from one account, sometimes from the other, sometimes both, but
always from at least one.

The same mail settings work fine in Outlook Express, so I'm a bit stumped.

Have all the latest service packs etc, have tried re-installing outlook,
have tried deleting its PST file. Very grateful for any other suggestions.

Many thanks,

Jim

 

[Brian Tillman]

When I start up Outlook, it downloads all the mail from my POP3
server, not just the new mail, and so I get many, many duplicates. So
long as Outlook stays running, though, it behaves fine, with each
send/receive just getting the new mails, as it should. I use two POP3
accounts, and both send through the same SMTP server (which requires
me to log on). Sometimes it gets duplicates from one account,
sometimes from the other, sometimes both, but always from at least
one.

Are these two POP accounts aliases of one another (i.e., do you access them
both through the same username/password on the mail server) or do they use
distinct mailboxes or distinct servers?

 

[Brian Tillman]

Thanks for your reply. They are two different accounts: different
providers, passwords, the works. However, if we call them accounts A
& B, I do log on to the SMTP server of account A to send mail from
both accounts (using the same username and password as I use to
access account A's POP server).

I can't explain it, then. Were they both using the same POP server, then I
can think of a cause.