Outlook 2002 says "Unable to display the folder"

A

Austin Powers

When I open Outlook 2002 XP and g to my 'Inbox' folder I get the message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter
 
N

neo [mvp outlook]

Try starting Outlook 1 time with the /cleanviews command line switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button
 
N

neo [mvp outlook]

shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Austin Powers said:
Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

neo said:
Try starting Outlook 1 time with the /cleanviews command line switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Austin Powers said:
When I open Outlook 2002 XP and g to my 'Inbox' folder I get the message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter
 
A

Austin Powers

It looks like that did the trick.

Peter


neo said:
shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Austin Powers said:
Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

neo said:
Try starting Outlook 1 time with the /cleanviews command line switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


When I open Outlook 2002 XP and g to my 'Inbox' folder I get the message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter
 
N

neo [mvp outlook]

run the /resetfolders command line switch. i have a nasty feeling that the
pst file has lost some internal pointers on what should be the default
folders. (after starting outlook with this switch, look for folders that
have a 1 appended to there name. eg. Sent Items1)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Austin Powers said:
OK, so I thought thatrunning scanpst.exe had fixed it, however, what seems
to be happeniong is that when I send emails that they do not move from the
outbox to the sent folder.

Any ideas?

peter


neo said:
shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Austin Powers said:
Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


When I open Outlook 2002 XP and g to my 'Inbox' folder I get the message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter
 
A

Austin Powers

That made no difference.


neo said:
run the /resetfolders command line switch. i have a nasty feeling that the
pst file has lost some internal pointers on what should be the default
folders. (after starting outlook with this switch, look for folders that
have a 1 appended to there name. eg. Sent Items1)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Austin Powers said:
OK, so I thought thatrunning scanpst.exe had fixed it, however, what seems
to be happeniong is that when I send emails that they do not move from the
outbox to the sent folder.

Any ideas?

peter


neo said:
shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


When I open Outlook 2002 XP and g to my 'Inbox' folder I get the
message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter
 
N

neo [mvp outlook]

Create a new profile with a new pst file. At this point, see if you can
copy (not move) the old pst file to a new location. Maybe you have a weak
spot on the drive that isn't allowing the file to be read cleanly.
--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Austin Powers said:
That made no difference.


neo said:
run the /resetfolders command line switch. i have a nasty feeling that the
pst file has lost some internal pointers on what should be the default
folders. (after starting outlook with this switch, look for folders that
have a 1 appended to there name. eg. Sent Items1)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Austin Powers said:
OK, so I thought thatrunning scanpst.exe had fixed it, however, what seems
to be happeniong is that when I send emails that they do not move from the
outbox to the sent folder.

Any ideas?

peter


shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be
deleted
w/out reading.


When I open Outlook 2002 XP and g to my 'Inbox' folder I get the
message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter
 
A

Austin Powers

That did nothing, either.

Is there a setting somewhere to say 'move sent files to sent folder'? I
recall that that there is, somewhere in the maze of options.

Peter


neo said:
Create a new profile with a new pst file. At this point, see if you can
copy (not move) the old pst file to a new location. Maybe you have a weak
spot on the drive that isn't allowing the file to be read cleanly.
--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Austin Powers said:
That made no difference.


neo said:
run the /resetfolders command line switch. i have a nasty feeling
that
the
pst file has lost some internal pointers on what should be the default
folders. (after starting outlook with this switch, look for folders that
have a 1 appended to there name. eg. Sent Items1)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


OK, so I thought thatrunning scanpst.exe had fixed it, however, what seems
to be happeniong is that when I send emails that they do not move
from
the
outbox to the sent folder.

Any ideas?

peter


shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line
switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be
deleted
w/out reading.


When I open Outlook 2002 XP and g to my 'Inbox' folder I get the
message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter
 
N

neo [mvp outlook]

tools | options | prefs tab | email options. about the 3rd or 4th checkbox
down is one of them. in this same area, take the advance e-mail options
button and there is a different one near the top.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Austin Powers said:
That did nothing, either.

Is there a setting somewhere to say 'move sent files to sent folder'? I
recall that that there is, somewhere in the maze of options.

Peter


neo said:
Create a new profile with a new pst file. At this point, see if you can
copy (not move) the old pst file to a new location. Maybe you have a weak
spot on the drive that isn't allowing the file to be read cleanly.
--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


Austin Powers said:
That made no difference.


run the /resetfolders command line switch. i have a nasty feeling that
the
pst file has lost some internal pointers on what should be the default
folders. (after starting outlook with this switch, look for folders that
have a 1 appended to there name. eg. Sent Items1)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


OK, so I thought thatrunning scanpst.exe had fixed it, however, what
seems
to be happeniong is that when I send emails that they do not move from
the
outbox to the sent folder.

Any ideas?

peter


shouldn't be.

try running the inbox repair tool (scanpst.exe) against your *.pst
file

if still at this point then try starting outlook 1 time with the
/resetfolders command line switch.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be
deleted
w/out reading.


Same problem - grey backbround with 'Unable to display the folder.'

I disabled NAV 2004. Same problem.

Am I screwed?

Peter

Try starting Outlook 1 time with the /cleanviews command line
switch.

example:
* select start | run
* type: outlook.exe /cleanviews
* ok button

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be
deleted
w/out reading.


When I open Outlook 2002 XP and g to my 'Inbox' folder I
get
the
message
'Unable to display the folder". Other folders seem to be OK.
What do I do about this? I need my mail.
Peter
 

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