Outlook 97 help please

[Quincy]

I know it is old, but the company I work for uses Outlook 97 for email.

My problem is that even when someone sends me the simplest of emails with
nothing but text in the body, 90%of the time it arrives as an attached text
document that I have to open in notepad. If I want to reply, I have to copy
their message from notepad and paste it back into the reply window. My
computer at work is the only one that appears to do this, but nobody here
can see where my options are set any different than theirs.

I would love it if someone could tell me how to fix this problem. I have
the the latest service release for my version already installed.

Thank you.

 

[Jocelyn Fiorello [MVP - Outlook]]

If I had to guess, I'd say these are HTML messages you're receiving, and
Outlook 97 doesn't support HTML. Ask the sender to send you plain text
messages instead.

--
Jocelyn Fiorello
MVP - Outlook

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