Outlook backup

[Hasty]

Cannot open back up, asked to 'select encodingthat makes your document
readable' tried most of them in the drop dowm menu, no joy. Help please.

 

[Russ Valentine]

You provided no information. State how you created the backup. State how you
are trying to open it.

 

[VanguardLH]

Cannot open back up, asked to 'select encodingthat makes your document
readable' tried most of them in the drop dowm menu, no joy. Help please.

And WHOSE backup program was that you are using for Outlook? The PFB
(Personal Folders Backup) add-in for Outlook from Microsoft doesn't care
about the format of any item. It copies the entire .pst file (your message
store), not individual items.

Or maybe "open back up" meant something completely different that only you
know because you didn't describe it here. Just HOW are you trying to "open"
this something called "back up"?

 

[Hasty]

Made a copy of the folder to a CD, tried to open it in the same computer and
the same application.

 

[Russ Valentine]

Not much help here. There is no folder you can copy to back up the Outlook
data file. You must copy the file itself. Any file you put on a CD acquires
a Read Only attribute which you must remove to access it with Outlook.
"Same application" would be what exactly? The only application that can open
an Outlook data file is Outlook, using File > Open > Outlook data file...

 

[VanguardLH]

Made a copy of the folder to a CD, tried to open it in the same computer and
the same application.

Then you put the .pst file on READ-ONLY media. Outlook demands write access
to any .pst file that it opens - because you might update that message
store. Even if you copy the .pst file off the optical disc, it will retain
the read-only file attribute. You need to get the .pst file off the
read-only media and then remove the read-only attribute.

 

[Hasty]

Thanks for the help, that's solved the problem.

Then you put the .pst file on READ-ONLY media. Outlook demands write access
to any .pst file that it opens - because you might update that message
store. Even if you copy the .pst file off the optical disc, it will retain
the read-only file attribute. You need to get the .pst file off the
read-only media and then remove the read-only attribute.
.