S
Scott McBride
Good day.
One of our users is having a problem copying contact information from an
email and I don't understand why. Hopefully someone here has seen this
before.
We are using Outlook 2003 clients in an Exchange 5.5 environment (I
know...the Powers That Be here haven't let me upgrade yet). One of the
department managers sent out an email with a contact attached to it. The
first odd thing is that the contact shows up as an attaches *.msg file. When
the msg file is opened, it opens a an Outlook contact.
When the user in question attempts to import the contact information to his
contacts folder, he gets a message stating "You dont' have appropriate
permission to perform this operation." He even gets this message if he just
tries to save the contact information as a *.vcf file on his hard drive (in
any folder).
This problem appears to be isolated to this individual user's system.
Are there permissions settings or anything like that in Outlook that I am
missing that would cover handling files like this?
Thanks in advance for any assistance.
Regards,
Scott McBride, MCP
IT Specialist
ABCO Automation, Inc.
One of our users is having a problem copying contact information from an
email and I don't understand why. Hopefully someone here has seen this
before.
We are using Outlook 2003 clients in an Exchange 5.5 environment (I
know...the Powers That Be here haven't let me upgrade yet). One of the
department managers sent out an email with a contact attached to it. The
first odd thing is that the contact shows up as an attaches *.msg file. When
the msg file is opened, it opens a an Outlook contact.
When the user in question attempts to import the contact information to his
contacts folder, he gets a message stating "You dont' have appropriate
permission to perform this operation." He even gets this message if he just
tries to save the contact information as a *.vcf file on his hard drive (in
any folder).
This problem appears to be isolated to this individual user's system.
Are there permissions settings or anything like that in Outlook that I am
missing that would cover handling files like this?
Thanks in advance for any assistance.
Regards,
Scott McBride, MCP
IT Specialist
ABCO Automation, Inc.