Outlook does not recieve emails

[Ken]

Hi:
Can send emails from outlook xp but does not receive.
Outlook express receives the message. Tried to leave
messages on server in case outlook express was
intercepting mail before it got to outlook, but that did
not work.

 

[Jocelyn Fiorello [MVP - Outlook]]

1) Make sure Outlook is listed as your default mail program here: Control
Panel | Internet Options | Programs tab.

2) Remove all mail accounts from Outlook Express (unless you can't bear to
part with them for some reason).

3) Disable automatic checking for new mail in OE.

4) Only open OE if you're going to use it for newsreading (Outlook doesn't
have its own newsreader, it uses OE for that), and either open the
newsreader through Outlook (View | Go To | News) or open OE with the
/newsonly switch. This way, all mail functions in OE are disabled anyway,
so there's no chance of using them by mistake.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

 

[Jeff Stephenson [MSFT]]

Do you get error messages when trying to receive?