Outlook is freeze - Not Responding

[TitoCardoza]

How can I solve an error with Outlook? I receive an task manager message about Outlook Not Responding.

 

[Roady [MVP]]

When, what version, anything more you would like to share...?

--
Roady [MVP]
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(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
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How can I solve an error with Outlook? I receive an task manager message

about Outlook Not Responding.

 

[TitoCardoza]

It is Outlook 2002 over Windows XP Professional, (Office XP Professional with FrontPage), Dell Intel PIV 2.2 GHz, LAN with DSL, and there is a message from the mail server with subject: Failure Notice and size=104 MB in the INBOX folder, when I try to open, preview, copy, move or delete this message, I received an error message from Outlook and the operating system task manager show Outlook - Not Responding. I can manage others messages, but I can not manage this junk message, because Outlook 2002 is freeze when I try to do it
What can I do in order to solve this problem? How can I delete this Junk Message?

Thanks

Tito Cardoz

 

[Roady [MVP]]

Well it is not a Junk Message you've probably tried to sent a 104MB (!) mail
message. Start Outlook in safe mode by Start-> Run; "path to Outlook.exe"
/safe. Now select the message and see if you can delete it by SHIFT+DELETE

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Create your own fully customized Toolbar
-Creating a Classic View in Outlook 2003
Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
-----

It is Outlook 2002 over Windows XP Professional, (Office XP Professional

with FrontPage), Dell Intel PIV 2.2 GHz, LAN with DSL, and there is a
message from the mail server with subject: Failure Notice and size=104 MB in
the INBOX folder, when I try to open, preview, copy, move or delete this
message, I received an error message from Outlook and the operating system
task manager show Outlook - Not Responding. I can manage others messages,
but I can not manage this junk message, because Outlook 2002 is freeze when
I try to do it.

 

[TitoCardoza]

Thank you for your help, Roady. I deleted the mail message, running Outlook in safe mode. Outlook is running well now.