Outlook losing attachments when sending to lotus users

[Gareth Jones]

Hi

We recently went live with outlook 2003 in our office.
since then, some of our clients are reporting that they
are not receiving attachments we send via email.

After an initial bit of research, this only seems to
effect clients who are using lotus notes as the email
client.

Does anyone know if this is a known issue and is there
anything we can do about it?

Many thanks

Gareth

 

[Jocelyn Fiorello [MVP - Outlook]]

Make sure you're not sending to those users in Rich Text format, which is
proprietary to Outlook and will cause problems for others.

--
Jocelyn Fiorello
MVP - Outlook

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