Outlook not opening, previous suggestions don't work

[Flyboy]

Hi

I'm having problems with Outlook 2k AND Outlook 97, neither of which will
open on my Windows XP system. I have run Outlook 2k for some time now with
no problem until a session of installing some Hotfixes. The next day it
wouldn't open. I tried '97 on the offchance that would work but got the same
problem. I have a 2 PC network and I link to the .PST file on the other PC
(outlook is fine on there).
I have tried the suggestions to the other people on this list but to no
avail. Any help would be much appreciated as I just can't get to the bottom
of it.

Many thanks

Mark

 

[Jocelyn Fiorello [MVP - Outlook]]

What previous suggestions have you tried, exactly? We need to know that
before we can offer any other possible solutions...

--
Jocelyn Fiorello
MVP - Outlook

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[Flyboy]

Oops Sorry Jocelyn

I meant the renaming the outcmd.dat file suggestion to the other couple of
people on this list. I found and renamed the file but it had no effect at
all.
As a foot note, the first time I attempt to open Outlook after booting,
there is some hard drive activity which suggests it is about to do
something. Subsequent clicks barely register on the hard drive light.
I have checked in Task Manager just in case it's running 'hidden' or
something but it's not.

Cheers

Mark

 

[Jocelyn Fiorello [MVP - Outlook]]

Does Outlook open in Safe Mode? To try this, click Start | Run (in Windows)
and then type "outlook.exe /safe" (including the space but without the
quotes). Note that that syntax will only work if you installed Outlook in
the default folder when you installed -- otherwise, you will need to type
your full path to the outlook.exe file, enclose it in quotes if the path
contains spaces, and then type a space and then /safe at the end.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


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