R
RJ Lodge
I have one Outlook 2002 client that can open Outlook but
the program does not respond when she tries to use it. I
have tried another user on the same machine and that did
not work(same problem). I then tried an internet mail
address, but ended up with the same results.
I have searched on Microsoft site for help and was not
able to come up with a solution.
I have tried the following things to resolve the problem
but none of them worked:
uninstall and reinstall Office XP.
removed tcp/ip and then reinstalled
updated the Office XP suite
logged on as a different user(to exclude Exchange from
being the problem)
created and internet mail connection to Outlook
updated NIC driver
Any assistance would be appreciated.
RJ
the program does not respond when she tries to use it. I
have tried another user on the same machine and that did
not work(same problem). I then tried an internet mail
address, but ended up with the same results.
I have searched on Microsoft site for help and was not
able to come up with a solution.
I have tried the following things to resolve the problem
but none of them worked:
uninstall and reinstall Office XP.
removed tcp/ip and then reinstalled
updated the Office XP suite
logged on as a different user(to exclude Exchange from
being the problem)
created and internet mail connection to Outlook
updated NIC driver
Any assistance would be appreciated.
RJ