Outlook states mailbox full delete file, but will not action dele.

[Bruce]

On updating from 2000 to 2003, the mailbox stated to be full, delete files.
But system will not allow files to be deleted, because it cannot open the
files.
I had a list of files under Inbox and 2 months only of unfiled messages in
my Inbox.
How can I activate Outlook?

 

[Milly Staples [MVP - Outlook]]

Is this using an ISP mailbox (POP3 or IMAP) or is it using an Exchange server?

If POP3/IMAP, try deleting mails from your ISP's web mail interface.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bruce asked:

| On updating from 2000 to 2003, the mailbox stated to be full, delete
| files. But system will not allow files to be deleted, because it
| cannot open the files.
| I had a list of files under Inbox and 2 months only of unfiled
| messages in my Inbox.
| How can I activate Outlook?

 

[Bruce]

I use POP3, and have a common webmail with my office, so cannot delete webmail.
It appears that my outlook 200 file was larger than that permitted in 2003.
But once loaded you cannot proceed forward or backward. I cannot trace the
files on windows explorer in order to swave a copy then delete.