Problem starting Microsoft Outlook

S

SteveCh

Hello

I've been dealing with this for quite a while and I don't know what to do. I have never been able to start Outlook.

When I double click the Microsoft Outlook icon on my desktop, a window comes up that says, "You can connect to the server using the network, or work offline, or cancel this logon."

If I click "Connect" a window comes up after a while that says, "Your Microsoft Exchange Server is unavailable.

I'm using a DSL connection, my OS is Windows XP Professional, and I'm using Microsoft Office XP.

What is the Microsoft Exchange Server and how can I change it? Any information you can give me on this matter would be greatly appreciated. Thank you so much

Steve
 
H

hustedj

If you go to your control panel and double click on the mail icon (or right
click on your outlook icon on your desktop) Click on show profiles / remove
the profile and create a new one. OR you can select your current profile and
select properties / e-mail accounts / view or change existing e-mail
accounts / select your account and click on change and in there you should
be able to change it from exchange server to what you need. I would just
remove the old profile and create a new one.

Exchange Server is a server that holds all mail accounts one a server. This
is mainly for business with a lot of e-mail accounts.

I hope this helps

SteveCh said:
Hello,

I've been dealing with this for quite a while and I don't know what to do.
I have never been able to start Outlook.
When I double click the Microsoft Outlook icon on my desktop, a window
comes up that says, "You can connect to the server using the network, or
work offline, or cancel this logon."
If I click "Connect" a window comes up after a while that says, "Your
Microsoft Exchange Server is unavailable."
I'm using a DSL connection, my OS is Windows XP Professional, and I'm using Microsoft Office XP.

What is the Microsoft Exchange Server and how can I change it? Any
information you can give me on this matter would be greatly appreciated.
Thank you so much.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top