problem with contacts after importing .csv file

D

Dan Thomson

I have imported my address books from a webmail system using a .csv file in
excel to Outlook (office xp).
The names and email addresses went into the contacts OK and it is possible
to select one contact and "send message to contact", but when I try to send a
group email using all addresses in the contacts it comes up with "some of
these contacts do not have email addresses. Their names will be used instead.
You may need to replace the names with email addresses".
When OK is hit the "to" box in the message header contains a few names/email
addresses and a large amount of commas and semi-colons.
There are email addresses present in each "email" field in the contacts
list, so I cannot understand why they are not showing up in the "to", "cc" or
"bcc" part of the message.
 
B

Brian Tillman

Dan Thomson said:
There are email addresses present in each "email" field in the
contacts list, so I cannot understand why they are not showing up in
the "to", "cc" or "bcc" part of the message.

Open one of those contact records and double-click the address. What do you
see? Does the "E-mail Address" field (the one below the "Display" field)
contain anything?
 
D

dan

Yes, there is an email address present in the email properties dialogue box -
which makes it strange that there are no addresses appearing when I attempt
to send the group emails.
 
D

dan

Further to my last post: all the "email types" in the dialogue box are smtp,
but this is not in bold. How can I change each email type to permanently
remain smtp as this seems to be a possible cause of the problem. Is this the
cause and if so, is there a way of doing this without having to go through
each of about 600 contacts?
 

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