PST file

[Mark E]

Hi,

I am having some problems with Outlook and was hoping
somebody could help out. I just got a new PC with
outlook. The person who built it for me told me to delete
the existing PST file and cut and paste my old PST file
in its place so that I could get access to my old emails
and contacts. this worked, however I am now having
problems when I go to send an email or check a name. The
system keeps saying that the contacts file has been moved
or deleted? When I go into the contacts icon all the
contacts are there, but it can't find them when I go
through the address book. Can anybody help. The guy who
built the PC just says reload office, but I was hoping
there was an easier way?

Any help would be appreciated.

Cheers,

Mark

 

[Oliver Vukovics]

Hi Mark,

but I was hoping
there was an easier way?

Yes, it is. Which Outlook version are you using?

As a short information: delete your Outlook Addressbook, restart Outlook and
create it again.

In Outlook 2002/2003 you will find this settings under
Tools/Emailaccounts/Listing

"show available listings or addressbooks".

 

[Russ Valentine [MVP-Outlook]]

Also, for the record, the advice to cut and paste your PST is patently wrong
for all versions of Outlook. Outlook must be configured to use a different
PST file, and cutting and pasting won't do that. Importing a PST is also
wrong.

To use another PST file (such as one from an earlier installation) and set
it to be the default for your current installation of Outlook, you will
first need to know the location and name of the PST file you'd like to use
as your new default. Then use the following directions, depending on version
and mode of Outlook:

Corporate Mode: (With Outlook closed)
- Control Panel > Mail applet
- Remove the current Personal Folder service
- Readd the service, directing it to the new PST file location
- Restart Outlook

Internet Mail Only mode:
- File menu > Open > Personal Folders file > migrate to the new PST file
location to open it
- Right-click on the root of the new set of folders in the folder pane (View

Folder List)

- Choose Properties
- Check the "Deliver POP mail" box
- Quit & restart Outlook
- Now you can Close the PST file that you were previously using (R-click on
that pst folder while in Folder View and select "Close <foldername>
Folders"). If you have any information in your former PST that you'd like to
transfer to your new default PST, you can drag and drop from one to the
other before you close the old one.


Outlook 2002 and 2003:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to exit the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail accounts
- Select the PST you just added in the "Deliver New e-mail to the following
location" dropdown (it will most likely appear just below the current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst folder
while in Folder View and select "Close <foldername> Folders"). If you have
any information in your former PST that you'd like to transfer to your new
default PST, you can drag and drop from one to the other before you close
the old one.

 

[Brian Tillman]

I am having some problems with Outlook and was hoping
somebody could help out. I just got a new PC with
outlook. The person who built it for me told me to delete
the existing PST file and cut and paste my old PST file
in its place so that I could get access to my old emails
and contacts.

Pretty much a sure-fire way to guarantee you'll have problems with Outlook.

this worked, however I am now having
problems when I go to send an email or check a name. The
system keeps saying that the contacts file has been moved
or deleted? When I go into the contacts icon all the
contacts are there, but it can't find them when I go
through the address book. Can anybody help. The guy who
built the PC just says reload office, but I was hoping
there was an easier way?

Try creating a new profile, specifying your existing PST and adding the
Outlook Address Book service to the profile.