Publisher 2002/XP and Samsung Laser Printers

[Arkane]

Hi, we have the following setup where I work :
Office XP (Publisher 2002/XP) SP2 installed from an Administrative Install Point.
Workstations are Windows 2000 SP4
Netgear Print Servers (PS101)
Samsung Laser Printers (ML-6040)

When we print from any PC to the Samsung laser, it's all okay, yet from Publisher all we get is the printers' 'manual' and 'data' lights flashing and nothing more happens. We have checked Publisher 2002/XP with Office XP SP3 also and we have the same result.

We have checked that the print job actually gets to the printer, it is no longer in the print queue or the queue of the print server. I have done alot of digging and have found this issue not mentioned anywhere, not even a clue of what it could be.

If anyone has ANY ideas, suggestions or anything please be sure to let us know.

Thanking you in advance.

 

[Mary Sauer]

There is a driver for your printer on the Samsung web site, it has a May, 2004
timestamp, maybe newer than yours.
Publisher is more critical about printer drivers than other applications.
http://www.samsung.com/Support/Prod...code=1501&model=ML-6040&filetype=DR&language=

It the above wraps
http://tinyurl.com/2a6ol


--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com

Hi, we have the following setup where I work :
Office XP (Publisher 2002/XP) SP2 installed from an Administrative Install Point.
Workstations are Windows 2000 SP4
Netgear Print Servers (PS101)
Samsung Laser Printers (ML-6040)

When we print from any PC to the Samsung laser, it's all okay, yet from Publisher

all we get is the printers' 'manual' and 'data' lights flashing and nothing more
happens. We have checked Publisher 2002/XP with Office XP SP3 also and we have the
same result.

We have checked that the print job actually gets to the printer, it is no longer in

the print queue or the queue of the print server. I have done alot of digging and
have found this issue not mentioned anywhere, not even a clue of what it could be.

 

[°°MS-Publisher°°]

That printer driver Mary has pointed you to for the Samsung works perfectly
with Publisher.

 

[Arkane]

Okay, I'll try this when I get to work.
I think we tried a newer driver but I could be mistaken.
I will try this and let you know how it goes in any case.
Thank you for your fast responses, it's appreciated.

 

[°°MS-Publisher°°]

Possibly a network setup problem.
We have a Samsung colour laser printer on the network and no issues
whatsoever.