Publisher 2007 does not recognize printer

[Tam]

When attempting to print any document, page & etc from Publisher 2007 the pop
up window "To print or preview a publication, at least one printer must be
installed on the system" appears. The printer is installed and prints with
all other programs installed on the computer including a test print. I have
met with negative results with anything I have tried.

 

[Mary Sauer]

There have been similar problems with Publisher 2007. What model printer do you
have?

There is an article here that was posted by Mark Clifton sometime back, it might
be the solution you are hoping for. It is the article on the right...
http://msauer.mvps.org/print_solutions.htm

Otherwise, Publisher is critical about drivers, you might to check the
manufacturer's web site for an updated driver.

 

[Tam]

The printer in question is a HP deskjet 990cse. The manufacturers site tells
me that the drivers are included with Vista and consequently there is no
available drivers for this HP printer and the drivers will be installed
automatically.

 

[JoAnn Paules]

If you don't have another printer available, can you print it to an .xps
file or perhaps save it as a .pdf file and then print that?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

 

[Mary Sauer]

Did you read the article? It suggested using a different default printer, when
you are ready to print your document, select the HP.
Publisher is more critical about drivers than other applications.
Are you using Vista?

This is what HP says about your printer if you are using Vista.
You might find that some of the advanced features are no longer available when
using this basic driver. You can upgrade to an HP product that is fully
compatible with Windows Vista if the advanced features are necessary.

It might help to re-install your driver. It is always advisable to completely
remove the driver before reinstalling.

How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

 

[Tam]

There have been similar problems with Publisher 2007. What model printer do you
have?

There is an article here that was posted by Mark Clifton sometime back, it might
be the solution you are hoping for. It is the article on the right...
http://msauer.mvps.org/print_solutions.htm

Ok, after many hours and many attempts to correct the problem I got it
corrected. I uninstalled Publisher 2007 and installed Serif PagePlus X2.
Thanks for your assistance.

 

[Mary Sauer]

It is too bad you couldn't resolve your printing problem. Maybe down the road
you will try again. Good luck.