Publisher cannot open the file

[Publisher 2003 Upgrade]

I upgraded Office Small Business Professional 2000 to SBP 2003. Now I cannot
open files created in Publisher 2000. Please help - would have never
bothered to upgrade had I known this was coming!

Thanks

 

[JoAnn Paules]

Are you running Norton Antivirus by chance?

 

[Miss Perspicacia Tick]

I upgraded Office Small Business Professional 2000 to SBP 2003. Now
I cannot open files created in Publisher 2000. Please help - would
have never bothered to upgrade had I known this was coming!

Thanks

Ditch Norton, install AVG, problem solved.

 

[C Walshaw]

I was running Norton Internet Security Professional 2004 when I created the
files; am running McAfee on computer I tried to open them on after upgrading
to SBP 2003

Are you running Norton Antivirus by chance?

--
JoAnn Paules
MVP Microsoft [Publisher]

I upgraded Office Small Business Professional 2000 to SBP 2003. Now I
cannot
open files created in Publisher 2000. Please help - would have never
bothered to upgrade had I known this was coming!

Thanks

 

[JoAnn Paules]

Norton does some really strange things to systems. It can be a bugger to get
rid of. What error message are you getting?

(And by the way - you either have Office Pro or you have Office Small
Business. There is no such thing as Small Business Professional.)

--
JoAnn Paules
MVP Microsoft [Publisher]

I was running Norton Internet Security Professional 2004 when I created the
files; am running McAfee on computer I tried to open them on after
upgrading
to SBP 2003

Are you running Norton Antivirus by chance?

--
JoAnn Paules
MVP Microsoft [Publisher]



"Publisher 2003 Upgrade" <Publisher 2003
(e-mail address removed)>
wrote in message

I upgraded Office Small Business Professional 2000 to SBP 2003. Now I
cannot
open files created in Publisher 2000. Please help - would have never
bothered to upgrade had I known this was coming!

Thanks

 

[C Walshaw]

What is AVG? We aren't all experts in THIS topic. That's why we are asking
for help.

 

[C Walshaw]

You are correct-it is MS Office Small Business Edition 2003. The error
message is: "Publisher cannot open the file."

Would it be able to open the file if I turned off security/virus programs -
or is this a bugaboo that occurs when the file is created and they are turned
on?

Norton does some really strange things to systems. It can be a bugger to get
rid of. What error message are you getting?

(And by the way - you either have Office Pro or you have Office Small
Business. There is no such thing as Small Business Professional.)

--
JoAnn Paules
MVP Microsoft [Publisher]

I was running Norton Internet Security Professional 2004 when I created the
files; am running McAfee on computer I tried to open them on after
upgrading
to SBP 2003

Are you running Norton Antivirus by chance?

--
JoAnn Paules
MVP Microsoft [Publisher]



"Publisher 2003 Upgrade" <Publisher 2003
(e-mail address removed)>
wrote in message
I upgraded Office Small Business Professional 2000 to SBP 2003. Now I
cannot
open files created in Publisher 2000. Please help - would have never
bothered to upgrade had I known this was coming!

Thanks

 

[JoAnn Paules]

It's an antivirus program. I use the free version and love it.

 

[JoAnn Paules]

For grins and giggles, send the file to me. Let's find out if the file is
okay. Send it to jl dot paules at gmail dot com.

--
JoAnn Paules
MVP Microsoft [Publisher]

You are correct-it is MS Office Small Business Edition 2003. The error
message is: "Publisher cannot open the file."

Would it be able to open the file if I turned off security/virus
programs -
or is this a bugaboo that occurs when the file is created and they are
turned
on?

Norton does some really strange things to systems. It can be a bugger to
get
rid of. What error message are you getting?

(And by the way - you either have Office Pro or you have Office Small
Business. There is no such thing as Small Business Professional.)

--
JoAnn Paules
MVP Microsoft [Publisher]

I was running Norton Internet Security Professional 2004 when I created
the
files; am running McAfee on computer I tried to open them on after
upgrading
to SBP 2003

:

Are you running Norton Antivirus by chance?

--
JoAnn Paules
MVP Microsoft [Publisher]



"Publisher 2003 Upgrade" <Publisher 2003
(e-mail address removed)>
wrote in message
I upgraded Office Small Business Professional 2000 to SBP 2003. Now
I
cannot
open files created in Publisher 2000. Please help - would have
never
bothered to upgrade had I known this was coming!

Thanks

 

[C Walshaw]

Thanks. I'll check it out - and I appreciate the courteous reply.

It's an antivirus program. I use the free version and love it.

--
JoAnn Paules
MVP Microsoft [Publisher]

What is AVG? We aren't all experts in THIS topic. That's why we are
asking
for help.

 

[JoAnn Paules]

--
JoAnn Paules
MVP Microsoft [Publisher]

Thanks. I'll check it out - and I appreciate the courteous reply.

It's an antivirus program. I use the free version and love it.

--
JoAnn Paules
MVP Microsoft [Publisher]

What is AVG? We aren't all experts in THIS topic. That's why we are
asking
for help.

:

Publisher 2003 Upgrade wrote:
I upgraded Office Small Business Professional 2000 to SBP 2003. Now
I cannot open files created in Publisher 2000. Please help - would
have never bothered to upgrade had I known this was coming!

Thanks


Ditch Norton, install AVG, problem solved.

 

[Mary Sauer]

Another poster had this problem with McAfee, this was her solution:
1) Choose the "VirusScan options" by right-clicking on your lower right
McAfee icon in the task bar [usually across the bottom of your screen] --Do
NOT go through McAfee's Security Center, as it will direct you to an entirely
different set of help files.
2) Click on the Help files (little blue question in upper right of the
window), and when that opens, it will probably default to be showing the
"index" tab listing--if not; choose the Index tab.
3) type in the search bar: security settings, internet explorer
4) hit the "display" button toward the bottom of that window, to open
that particular help file, and
5) you will find further instructions on the Internet Explorer 5.x or
IE 6.x, for changing the security settings
It's a good idea to close all your programs, shut down the computer and
then start it back up again, before trying. I would even suggest emptying
the Temporary Internet files, as well, including any cookies. Start with as
"clean a slate" as possible, in other words. I hope it works for you!

It appears McAfee has the same "script blocking" as Norton, but it is harder to find.

--
Mary Sauer MS MVP
http://office.microsoft.com/

I was running Norton Internet Security Professional 2004 when I created the
files; am running McAfee on computer I tried to open them on after upgrading
to SBP 2003

Are you running Norton Antivirus by chance?

--
JoAnn Paules
MVP Microsoft [Publisher]

I upgraded Office Small Business Professional 2000 to SBP 2003. Now I
cannot
open files created in Publisher 2000. Please help - would have never
bothered to upgrade had I known this was coming!

Thanks