Publisher won't download in Outlook

J

justincasey01

I have made sure that everything is current and tried clearing the cache.
The Publisher attachment says "can not open". The attachment will open from
other similar computers, but I have two still unable. Any suggestions?
 
J

justincasey01

Yes they have Publisher and no Norton.

JoAnn Paules said:
Dumb question: Did you make sure they have Publisher?

Are they running Norton?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




justincasey01 said:
I have made sure that everything is current and tried clearing the cache.
The Publisher attachment says "can not open". The attachment will open
from
other similar computers, but I have two still unable. Any suggestions?
 
J

JoAnn Paules [MVP]

Which anti-virus program?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




justincasey01 said:
Yes they have Publisher and no Norton.

JoAnn Paules said:
Dumb question: Did you make sure they have Publisher?

Are they running Norton?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I have made sure that everything is current and tried clearing the
cache.
The Publisher attachment says "can not open". The attachment will open
from
other similar computers, but I have two still unable. Any suggestions?
 
J

justincasey01

McAfee

JoAnn Paules said:
Which anti-virus program?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




justincasey01 said:
Yes they have Publisher and no Norton.

JoAnn Paules said:
Dumb question: Did you make sure they have Publisher?

Are they running Norton?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I have made sure that everything is current and tried clearing the
cache.
The Publisher attachment says "can not open". The attachment will open
from
other similar computers, but I have two still unable. Any suggestions?
 
J

justincasey01

but all computers are the same. Some have no problems, only two won't download

justincasey01 said:
McAfee

JoAnn Paules said:
Which anti-virus program?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




justincasey01 said:
Yes they have Publisher and no Norton.

:

Dumb question: Did you make sure they have Publisher?

Are they running Norton?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I have made sure that everything is current and tried clearing the
cache.
The Publisher attachment says "can not open". The attachment will open
from
other similar computers, but I have two still unable. Any suggestions?
 
C

Chuck Davis

I would guess that the security settings in Outlook are causing the problem.
Ask in an Outlook newsgroup.
justincasey01 said:
but all computers are the same. Some have no problems, only two won't
download

justincasey01 said:
McAfee

JoAnn Paules said:
Which anti-virus program?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
Yes they have Publisher and no Norton.

:

Dumb question: Did you make sure they have Publisher?

Are they running Norton?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I have made sure that everything is current and tried clearing the
cache.
The Publisher attachment says "can not open". The attachment will
open
from
other similar computers, but I have two still unable. Any
suggestions?
 
J

justincasey01

The answer to this problemis to remove Publisher and then reload it. It's a
pain, but it fixed the problem. Outlook is not the problem.

Chuck Davis said:
I would guess that the security settings in Outlook are causing the problem.
Ask in an Outlook newsgroup.
justincasey01 said:
but all computers are the same. Some have no problems, only two won't
download

justincasey01 said:
McAfee

:

Which anti-virus program?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
Yes they have Publisher and no Norton.

:

Dumb question: Did you make sure they have Publisher?

Are they running Norton?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I have made sure that everything is current and tried clearing the
cache.
The Publisher attachment says "can not open". The attachment will
open
from
other similar computers, but I have two still unable. Any
suggestions?
 

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