Reinstall Office 2000

A

Arthur

I just formating my hard drive usibg Windows XP recover
process which formared my drive. I now want to reinstall
Office 2000 and it stops saying it can not find a previous
version.

What can I do to get around this?
 
D

David

It must be that you have an upgrade CD for Office 2000 and
it's looking for Office 97 on the PC. If you have the CD
for Office 97, install it first. (That's waht I've had to
do lately.) If not, try to borrow 97 from someone who
still has a CD.
 
A

Audey Teeter

Hello Arthur,


The issue that you are encountering is documented in our Knowledge Base.

210437.KB.EN-US OFF2000: Products That Qualify for the Microsoft Office
Upgrade
http://support.microsoft.com/default.aspx?scid=KB;EN-US;210437

As you will see in the article mentioned above, there are several options
for qualifying products that will work with Office 2000.

After you have a qualifying product, you can follow the steps below to
install the upgrade version of Office 2000 without installing the
qualifying product itself.

1. Run Office 2000 Setup.
2. In the "User Information" dialog box, type your product key in the
"Product Key" boxes, and then click "OK".
3. In the "Product Compliance Check CD Key" dialog box, click "OK".
4. In the "Product Compliance Check" dialog box, in the "Drive" list,
click the CD-ROM or DVD-ROM drive that contains the Office 2000 CD.
5. Remove the Office 2000 CD from the computer's CD-ROM or DVD-ROM, and
then insert the qualifying product CD.
6. Wait approximately 30 seconds to permit the computer's CD-ROM drive
to recognize the CD that you inserted.
7. In the "Product Compliance Check" dialog box, click "OK".
8. When the Microsoft Office 2000 End-User License Agreement (EULA)
appears, remove the CD for the previous version of Office from the
computer's CD-ROM or DVD-ROM drive, and then insert the Office 2003 CD.
9. Click to select the "I accept the terms of the License Agreement"
check box after you read the End-User License Agreement (EULA), and
then click "Next".
10. Follow the instructions that are displayed on the screen to install
Office 2000.

Good luck,

Audey
=-=--=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=---=-=-=-=-

--------------------
| Content-Class: urn:content-classes:message
| From: "Arthur" <[email protected]>
| Sender: "Arthur" <[email protected]>
| Subject: Reinstall Office 2000
| Date: Sat, 22 Nov 2003 06:53:27 -0800
| Lines: 6
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Thread-Index: AcOxCGLpl01DFp/9T66IjgtJSKVH0A==
| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Newsgroups: microsoft.public.office.setup
| Path: cpmsftngxa07.phx.gbl
| Xref: cpmsftngxa07.phx.gbl microsoft.public.office.setup:79324
| NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| X-Tomcat-NG: microsoft.public.office.setup
|
| I just formating my hard drive usibg Windows XP recover
| process which formared my drive. I now want to reinstall
| Office 2000 and it stops saying it can not find a previous
| version.
|
| What can I do to get around this?
|
 
A

Audey Teeter

Hello Arthur,


The issue that you are encountering is documented in our Knowledge Base.

210437.KB.EN-US OFF2000: Products That Qualify for the Microsoft Office
Upgrade
http://support.microsoft.com/default.aspx?scid=KB;EN-US;210437

As you will see in the article mentioned above, there are several options
for qualifying products that will work with Office 2000.

After you have a qualifying product, you can follow the steps below to
install the upgrade version of Office 2000 without installing the
qualifying product itself.

1. Run Office 2000 Setup.
2. In the "User Information" dialog box, type your product key in the
"Product Key" boxes, and then click "OK".
3. In the "Product Compliance Check CD Key" dialog box, click "OK".
4. In the "Product Compliance Check" dialog box, in the "Drive" list,
click the CD-ROM or DVD-ROM drive that contains the Office 2000 CD.
5. Remove the Office 2000 CD from the computer's CD-ROM or DVD-ROM, and
then insert the qualifying product CD.
6. Wait approximately 30 seconds to permit the computer's CD-ROM drive
to recognize the CD that you inserted.
7. In the "Product Compliance Check" dialog box, click "OK".
8. When the Microsoft Office 2000 End-User License Agreement (EULA)
appears, remove the CD for the previous version of Office from the
computer's CD-ROM or DVD-ROM drive, and then insert the Office 2003 CD.
9. Click to select the "I accept the terms of the License Agreement"
check box after you read the End-User License Agreement (EULA), and
then click "Next".
10. Follow the instructions that are displayed on the screen to install
Office 2000.

Good luck,

Audey
=-=--=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=---=-=-=-=-

--------------------
| Content-Class: urn:content-classes:message
| From: "Arthur" <[email protected]>
| Sender: "Arthur" <[email protected]>
| Subject: Reinstall Office 2000
| Date: Sat, 22 Nov 2003 06:53:27 -0800
| Lines: 6
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Thread-Index: AcOxCGLpl01DFp/9T66IjgtJSKVH0A==
| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Newsgroups: microsoft.public.office.setup
| Path: cpmsftngxa07.phx.gbl
| Xref: cpmsftngxa07.phx.gbl microsoft.public.office.setup:79324
| NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| X-Tomcat-NG: microsoft.public.office.setup
|
| I just formating my hard drive usibg Windows XP recover
| process which formared my drive. I now want to reinstall
| Office 2000 and it stops saying it can not find a previous
| version.
|
| What can I do to get around this?
|
 
A

Audey Teeter

Hello Arthur,


The issue that you are encountering is documented in our Knowledge Base.

210437.KB.EN-US OFF2000: Products That Qualify for the Microsoft Office
Upgrade
http://support.microsoft.com/default.aspx?scid=KB;EN-US;210437

As you will see in the article mentioned above, there are several options
for qualifying products that will work with Office 2000.

After you have a qualifying product, you can follow the steps below to
install the upgrade version of Office 2000 without installing the
qualifying product itself.

1. Run Office 2000 Setup.
2. In the "User Information" dialog box, type your product key in the
"Product Key" boxes, and then click "OK".
3. In the "Product Compliance Check CD Key" dialog box, click "OK".
4. In the "Product Compliance Check" dialog box, in the "Drive" list,
click the CD-ROM or DVD-ROM drive that contains the Office 2000 CD.
5. Remove the Office 2000 CD from the computer's CD-ROM or DVD-ROM, and
then insert the qualifying product CD.
6. Wait approximately 30 seconds to permit the computer's CD-ROM drive
to recognize the CD that you inserted.
7. In the "Product Compliance Check" dialog box, click "OK".
8. When the Microsoft Office 2000 End-User License Agreement (EULA)
appears, remove the CD for the previous version of Office from the
computer's CD-ROM or DVD-ROM drive, and then insert the Office 2003 CD.
9. Click to select the "I accept the terms of the License Agreement"
check box after you read the End-User License Agreement (EULA), and
then click "Next".
10. Follow the instructions that are displayed on the screen to install
Office 2000.

Good luck,

Audey
=-=--=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=---=-=-=-=-

--------------------
| Content-Class: urn:content-classes:message
| From: "Arthur" <[email protected]>
| Sender: "Arthur" <[email protected]>
| Subject: Reinstall Office 2000
| Date: Sat, 22 Nov 2003 06:53:27 -0800
| Lines: 6
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Thread-Index: AcOxCGLpl01DFp/9T66IjgtJSKVH0A==
| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Newsgroups: microsoft.public.office.setup
| Path: cpmsftngxa07.phx.gbl
| Xref: cpmsftngxa07.phx.gbl microsoft.public.office.setup:79324
| NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| X-Tomcat-NG: microsoft.public.office.setup
|
| I just formating my hard drive usibg Windows XP recover
| process which formared my drive. I now want to reinstall
| Office 2000 and it stops saying it can not find a previous
| version.
|
| What can I do to get around this?
|
 
A

Audey Teeter

Hello Arthur,


The issue that you are encountering is documented in our Knowledge Base.

210437.KB.EN-US OFF2000: Products That Qualify for the Microsoft Office
Upgrade
http://support.microsoft.com/default.aspx?scid=KB;EN-US;210437

As you will see in the article mentioned above, there are several options
for qualifying products that will work with Office 2000.

After you have a qualifying product, you can follow the steps below to
install the upgrade version of Office 2000 without installing the
qualifying product itself.

1. Run Office 2000 Setup.
2. In the "User Information" dialog box, type your product key in the
"Product Key" boxes, and then click "OK".
3. In the "Product Compliance Check CD Key" dialog box, click "OK".
4. In the "Product Compliance Check" dialog box, in the "Drive" list,
click the CD-ROM or DVD-ROM drive that contains the Office 2000 CD.
5. Remove the Office 2000 CD from the computer's CD-ROM or DVD-ROM, and
then insert the qualifying product CD.
6. Wait approximately 30 seconds to permit the computer's CD-ROM drive
to recognize the CD that you inserted.
7. In the "Product Compliance Check" dialog box, click "OK".
8. When the Microsoft Office 2000 End-User License Agreement (EULA)
appears, remove the CD for the previous version of Office from the
computer's CD-ROM or DVD-ROM drive, and then insert the Office 2003 CD.
9. Click to select the "I accept the terms of the License Agreement"
check box after you read the End-User License Agreement (EULA), and
then click "Next".
10. Follow the instructions that are displayed on the screen to install
Office 2000.

Good luck,

Audey
=-=--=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=---=-=-=-=-

--------------------
| Content-Class: urn:content-classes:message
| From: "Arthur" <[email protected]>
| Sender: "Arthur" <[email protected]>
| Subject: Reinstall Office 2000
| Date: Sat, 22 Nov 2003 06:53:27 -0800
| Lines: 6
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Thread-Index: AcOxCGLpl01DFp/9T66IjgtJSKVH0A==
| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Newsgroups: microsoft.public.office.setup
| Path: cpmsftngxa07.phx.gbl
| Xref: cpmsftngxa07.phx.gbl microsoft.public.office.setup:79324
| NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| X-Tomcat-NG: microsoft.public.office.setup
|
| I just formating my hard drive usibg Windows XP recover
| process which formared my drive. I now want to reinstall
| Office 2000 and it stops saying it can not find a previous
| version.
|
| What can I do to get around this?
|
 

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