remove a text document

P

philinneed

..Two problems: An old saved text document appears on my monitor when I
access Word and I cannot remove it permanently. I've gone into "My
Documents" and deleted the file but it shows up the next time I open Word.
Also, I cannot save a text document after typing a new one. This prohibits
printing it, too. I am using Office 97 conversion for XP Pro. The system was
working great, then this problem developed. I've tried removing, then
reloading but these same problems persist.
 
M

Milly Staples [MVP - Outlook]

Find and rename normal.dot to .old.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, philinneed asked:

| .Two problems: An old saved text document appears on my monitor when
| I access Word and I cannot remove it permanently. I've gone into "My
| Documents" and deleted the file but it shows up the next time I open
| Word. Also, I cannot save a text document after typing a new one.
| This prohibits printing it, too. I am using Office 97 conversion for
| XP Pro. The system was working great, then this problem developed.
| I've tried removing, then reloading but these same problems persist.
 

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