save as a text file

[orders]

I've got a weird one here! When attempting to save an email (or
multiple emails) to a text file, 2 computers in my office will save the
to, from and subject lines as well as the email body but 2 others will
only save the to, from and subject lines! I need all computers to save
files with the email body! All computers are using Outlook 2003. I can
not find any reason why these machines will not save the body. Can
someone please help me?!

Scott

 

[Diane Poremsky [MVP]]

The ones not working are either at a lower service pack level or are using
an ANSI pst (old format).

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



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[orders]

I thought of the SP being different. Of the 4 only 1 has SP1 installed.
It saves the body.But, the other PC that does save the body does not
have SP1. When you say "using an ANSI pst format", where do you mean?
I'm trying to save to plain txt files. I've tried enabling the "USe
Unicode Message Format when saving messages" option, but it didn't help.