Sending emails - Single Quote Marks Before/After Contact Name

[Vrmwolf]

Good day!

I am having a repeated problem with single quote marks appearing
before/after contact names in emails that I am sending to one (or multiple
people).

Example: To: '(e-mail address removed)'

When I type in the email address into the To, Cc or Bcc fields when
composing an email, the email address or person's name appears correctly,
however, after I hit the "send" button, the message gets hung up in the
Outbox and will not send. When I click the "Outbox" folder, I'll see that a
single quote mark has appeared before/after the person's name or email
address. AGAIN, this happens after I hit the send button.

Sometimes I have to open the email, delete the contact name, reinsert the
contact name and try to resend multiple times without success. I usually end
up having to delete the contact out of my address book, create a new contact
record for the same person, insert the person's name into the To, Cc or Bcc
field(s) and then hit the send button before I can successfully get the
message out of the Outbox.

This is a new problem that started to occur about 6-7 months ago. I have
many clients that also are having the same problem so I know it's not related
to my PC.

Any ideas on how to fix this annoying problem.

Vicki,
Office 2000/2002 MOS

 

[Russ Valentine [MVP-Outlook]]

You'll need to provide more accurate information including how you are
actually entering the recipient address ("Typing" could mean anything,
including autoresolution), information store, and transport. "2002 MOS" is
another mystery.

 

[Brian Tillman]

Good day!

I am having a repeated problem with single quote marks appearing
before/after contact names in emails that I am sending to one (or
multiple people).

Example: To: '(e-mail address removed)'

The single quotes are actually required in some cases. If you were to
right-click that string and choose Properties, you might see something like
this:

DIsplay name: '(e-mail address removed)'
E-mail Address: (e-mail address removed)
E-mail type: SMTP
Internet format: Let Outlook decide the best sending format

In this example, the E-mail address is the important part. The display name
is irrelevant. What should actually get sent in the "To" field would be:

To: '(e-mail address removed)' (e-mail address removed)

with the stuff in apostrophes being ignored.