Server Move breaks Workgroup Template

E

Eric Cathell

I am sorry if this is the wrong group, however I am programatically trying
to fix this :)

We have word 2003 documents that use shared templates that were originally
on server X. The location was mapped to a drive so it was M:\Templates in
the location box.

Server X died and we had to move the templates to Server Y. The share was
changed so that M:\Templates mapped to the server Y share and not the server
X share.


HOWEVER....the word documents are not taking quite a time to open in word
2003. If we try to opent them in Word 2007 it hangs and down in the bottom
status bar it shows that its trying to connect to the UNC of the old server.
So we press escape and the document loads. When we look at the template
locations, the M: drive is mapped.

The template does exist at this location.
 
A

Art H

I am sorry if this is the wrong group, however I am programatically trying
to fix this :)

We have word 2003 documents that use shared templates that were originally
on server X. The location was mapped to a drive so it was M:\Templates in
the location box.

Server X died and we had to move the templates to Server Y. The share was
changed so that M:\Templates mapped to the server Y share and not the server
X share.

HOWEVER....the word documents are not taking quite a time to open in word
2003. If we try to opent them in Word 2007 it hangs and down in the bottom
status bar it shows that its trying to connect to the UNC of the old server.
So we press escape and the document loads. When we look at the template
locations, the M: drive is mapped.

The template does exist at this location.

Hi Eric,

It's been my experience that many times Office ignores the mapped
drive and actually uses the UNC. You might consider changing WorkGroup
Templates for all users to the new location (e.g.,
Options.DefaultFilePath(Path:=wdWorkgroupTemplatesPath) =
<networkpath>). Another suggestion is to copy the templates locally--
maybe the user's template location (e.g., C:\Documents and Settings\
%username%\Application Data\Microsoft\Templates or
Options.DefaultFilePath(Path:=wdUserTemplatesPath))--via the network
login to prevent this issue next time. There are many posts regarding
this issue.
 

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