Slow to Open Excel (& Word) 2007 docs


T

tricky300

Thanks to anyone who can help.

I have read many threads regarding this matter, both within these discussion
groups and other forums too. All suggestions have failed in our environment.

Basically, Excel and Word documents are slow to open in Office 2007 when
opened via (for example) double click. They are not slow to open when opened
via the open dialog mechanism via the Office 2007 button. This is not a file
size, network or antivirus issue. The same problem exists when trying to open
a very small file from (for example) a file copied to the local desktop with
antivirus software completely disabled. I am also sure this is not a general
PC performance issue for at least 3 reasons...
1. Open via open dialog works virtually instantaneously
2. Task manager is not indicating any performance issues
3. In other use, the PCs are working very efficiently (and have, in fact,
only just been completely 'rebuilt')

All our PCs exhibit the problem and all PCs are clients on SBS2003 domain
with XP Pro and Office 2007 Standard. Here are the things that we have found
to try out, all of which have failed to solve the problem...

1. Add "%1" (with a space before it) to the end of the file association's
string for Open
2. As no. 1 but untick the DDE box (although the box can be unticked
something ticks it again!)
3. Install an Excel Add-in (which presumably would not have cured the issue
in Word anyway)
4. Tick the box to ignore other applications that use DDE in Excel
Options/Advanced(which presumably would also not have cured the issue in Word)
 
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B

Bob I

Is NitroPDF on the PC in question? Another possibility is the Default
printer, try another.
 
T

tricky300

NitroPDF is not on any PC or the server.

The system only has one printer - HP Color LaserJet 1600 (attached to a
print server). I suppose I could try setting up a mythical printer and
setting that as a default, but why do you think the default printer would
make any difference? We get the problem when trying to open a document, not
printing it.
 
B

Bob I

Office does check and configure for printers when the document is
opened. Also there is a possibility of templates being loaded that
reference a different printer.
 
R

rrj

Office does check and configure for printers when the document is
opened. Also there is a possibility of templates being loaded that
reference a different printer.






- Show quoted text -

I had the same problem with Excel 2007 but I've just added the "%1" to
the open association text and that fixed it for me.I also had to take
the %1 out of the DDE message to prevent getting a prompt about
reopening the file every time. I've never had the same problem with
Word. That points to it being different underlying cause I guess?

Richard
 
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S

Simon Morgan

Has anyone found a solution to this i have excactly the same issue no PDF
installed
 
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