C
Cindy
I have been using this add-in just fine for about a year,
gathering data from about 20 users onto an Excel Database
by having them all use the template. But I recently made
some changes and then began having the following
problem: After a worksheet has been created using the
template, and saved as a new record in the database, and
then we want to go back in to change the record and
update it in the database, the option does not appear to
update the database; the only options continue to be to
create a new record or to proceed without saving to the
database. It is as though the system is not recognizing
that this particular record has already been saved to the
database.
The changes that I made preceeding this repeated error
was that I created a new database, this time in Access
instead of Excel, and I had to upgrade the Add-in by
downloading it off the website when many of the users
converted to Windows XP/Excel 2002, rather than using the
Add-in that was part of the original Office Installation
for earlier versions. Any ideas why this is happening,
or what I can do to fix it?
gathering data from about 20 users onto an Excel Database
by having them all use the template. But I recently made
some changes and then began having the following
problem: After a worksheet has been created using the
template, and saved as a new record in the database, and
then we want to go back in to change the record and
update it in the database, the option does not appear to
update the database; the only options continue to be to
create a new record or to proceed without saving to the
database. It is as though the system is not recognizing
that this particular record has already been saved to the
database.
The changes that I made preceeding this repeated error
was that I created a new database, this time in Access
instead of Excel, and I had to upgrade the Add-in by
downloading it off the website when many of the users
converted to Windows XP/Excel 2002, rather than using the
Add-in that was part of the original Office Installation
for earlier versions. Any ideas why this is happening,
or what I can do to fix it?