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Susan Ramlet said:Is it on all replies, no matter the sender?
No but I cant figure out which ones can only go out in plain text: At first
it was aften messages I created from scratch. So I found that by hitting
reply on any message, I could send a message to anyone in himl. Now only
about 15% of replaies can go out in HTML
Do new messages from you
display appropriately (not in plain text)?
Curiously enough new messages now DO create in HTML. And for some unknown
reason, there is always a signature at the botttom DUOPOLY (which I do not
recognise but which seems to be aport name for eFax and Acrobe Distiller
printers) along with their address though nothing shows up under signatures
in OPTIONS
And it wasn't always this way?
No I have to admit i did often almost always have this problem before, that
making a message from scratch would only display in plain text
yesIn your Tools | Options in Outlook, in the Mail Format tab, do you have
the checkboxes for using Word as your e-mail editor checked?
(I'm assuming
yes). What happens if you uncheck those and try a reply? Does that
resolve both matters (though not allowing you to use Word as your editor).
Yes, that is the exact interposing message I get whenever I try to reply toIs the error message that "a program is trying to access e-mail
addresses..."? or something else?
any message
No, the WOrd in from the same Office 2002 install discs whichDo you happen to have Word 2000 installed, as well?
Do you use Norton
AntiVirus? No
You might also try re-generating the email.dot file that Word uses as the
default template:
1. Click Start, and then click Search.
2. Click All files and folders.
3. Type email.dot in the All or part of the file name box.
4. Click Search.
5. After the file is found, right-click Email.dot, and then click Rename.
6. Type old_email.dot, and then press ENTER.
7. Close the Search window.
8. Click Start, click Run, type appwiz.cpl in the Open box, and then click
OK.
9. In the Currently installed programs list, click your version of
Microsoft Office XP, and then click Change.
10. On the Maintenance Mode Options screen, click Repair Office, and then
click Next.
11. On the Reinstall or Repair Office installation screen, click Detect
and Repair errors in my Office installation.
12. Click to select the Restore my Start Menu Shortcuts check box, and
then click Install.
13. Click OK when the installation has completed successfully.
(ok will do: I didnt try unchecking the USE WORD in the programs preferences
in Options because this foregoing method did a massive amount of work, -
significantly more than the actions performed by Detect and Repair in the
HELP menu. So I will report back in a few days to see how it goes)