Upgrade from Office 10 to 2004 issues

C

Chris Barnes

I am trying to help one of the faculty in my department recover from a
hard drive failure on his macbook. He was able to recover his data,
(everything in the /Users directory), but is having problems with
"version differences".

His old macbook was running OS X 10.3 with Office 10.
His new macbook is running OS X 10.4 with Office 2004.

Let me start by saying this: please do not suggest he upgrade to 10.5 or
another higher version of Office. Ain't gonna happen (he is just that way).


Ok, problem #1 - the minor problem:
As I said, Office 10 was never installed on his new system. But
*somehow* some of the apps think it's still there. That is, when he
clicks on a .doc file, it tries to open in Word 10, not the Word 2004
present on the system (yes, I know about GetInfo and "use this for
everything" and have already done that). Also, the "Open With" shows
the Office 10 apps as a legitimate selection

Where did they come from? I assume there is a preferences file
somewhere that got copied over from his old system, but the question is
"where is it?"



Problem #2 - the bigger issue:
The Equation Editor seems to have different settings for things like
font, sub & super script size, formatting, etc. Please, please tell me
that those are in a settings file he can copy over from another machine
(still running OS 10.3 and Office 10).

Iow, when he opens a pre-existing document (a sheet that is basically
nothing but one formula after another), it looks dramatically different
under Word 2004 than it did in Word 10. This is a big enough issue to
him that he would rather uninstall Office 2004 and reinstall Office 10,
if he has to. And frankly, I can't say as I blame him.
 
B

Bob Mathews

Problem #2 - the bigger issue:
The Equation Editor seems to have different settings for things
like font, sub & super script size, formatting, etc. Please,
please tell me that those are in a settings file he can copy over
from another machine (still running OS 10.3 and Office 10).

The Equation Editor preferences are saved in a file of the same name:
"Equation Editor Preferences". It's at this path:

[username] > Library > Preferences > Microsoft > Equation Editor
Preferences

If you're able to recover that file from the old computer and save it
to the new computer, it may work, but I'm not optimistic. I'm pretty
sure all it will do is change the preferences for newly-created
equations.

MathType has the capability to globally change settings like
fonts/sizes/spacing (meaning it can change the settings for all
equations in a document at once). If you want to try that, the 30-day
eval version at the link in my signature will do it. (What you're
looking for is in Word's MathType menu -- "Format Equations". Search
MathType's Help file if you need more information on this command.)

--
Bob Mathews
Director of Training
Design Science, Inc.
bobm at dessci.com
http://www.dessci.com/free.asp?free=news
FREE fully-functional 30-day evaluation of MathType
MathType, WebEQ, MathPlayer, MathFlow, Equation Editor, TeXaide
 
J

John McGhie

Hi Chris:

OK, the problem is that he has restored his preferences from the old system

You can run through and delete the preferences: hey will be re-created. But
it's a chore: a bit like trying to unpick a knitted jersey.

Simpler to run the "Remove Office" application you will find on the Office
2004 CD. Run it twice to make sure you get everything.

Then re-install.

This won't touch the data, and it will give you a clean set of preferences.

After that, remember to re-apply Office update 11.3.5 and everything after
it.

Hope this helps


I am trying to help one of the faculty in my department recover from a
hard drive failure on his macbook. He was able to recover his data,
(everything in the /Users directory), but is having problems with
"version differences".

His old macbook was running OS X 10.3 with Office 10.
His new macbook is running OS X 10.4 with Office 2004.

Let me start by saying this: please do not suggest he upgrade to 10.5 or
another higher version of Office. Ain't gonna happen (he is just that way).


Ok, problem #1 - the minor problem:
As I said, Office 10 was never installed on his new system. But
*somehow* some of the apps think it's still there. That is, when he
clicks on a .doc file, it tries to open in Word 10, not the Word 2004
present on the system (yes, I know about GetInfo and "use this for
everything" and have already done that). Also, the "Open With" shows
the Office 10 apps as a legitimate selection

Where did they come from? I assume there is a preferences file
somewhere that got copied over from his old system, but the question is
"where is it?"



Problem #2 - the bigger issue:
The Equation Editor seems to have different settings for things like
font, sub & super script size, formatting, etc. Please, please tell me
that those are in a settings file he can copy over from another machine
(still running OS 10.3 and Office 10).

Iow, when he opens a pre-existing document (a sheet that is basically
nothing but one formula after another), it looks dramatically different
under Word 2004 than it did in Word 10. This is a big enough issue to
him that he would rather uninstall Office 2004 and reinstall Office 10,
if he has to. And frankly, I can't say as I blame him.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:[email protected]
 
C

Chris Barnes

John said:
Hi Chris:

OK, the problem is that he has restored his preferences from the old system

You can run through and delete the preferences: hey will be re-created. But
it's a chore: a bit like trying to unpick a knitted jersey.

Simpler to run the "Remove Office" application you will find on the Office
2004 CD. Run it twice to make sure you get everything.

Then re-install.

This won't touch the data, and it will give you a clean set of preferences.

After that, remember to re-apply Office update 11.3.5 and everything after
it.

Hope this helps


Just fyi - it did help. Thanks.
 
J

John McGhie

Thanks Chris: It helps a lot in here when we find out what DOES work :)


Just fyi - it did help. Thanks.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:[email protected]
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
 

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