Video log off

[Ron Head]

Sometimes when I get a video by email the computer logs off when I try to
play the video. Is this a computer problem or is it a virus? How can I fix
it? Any help would be most appreciated.

 

[Diane Poremsky [MVP]]

I doubt it's a virus, unless the video is the virus (new run files you
aren't expecting).

Assuming it's a legit file you are expecting:
Save it to the hard drive. Does it run properly? If not, the problem is the
software it uses to playback.

--
Diane Poremsky [MVP - Outlook]



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[Ron Head]

Thanks very much for that Diane. Can you recommend a program?

I doubt it's a virus, unless the video is the virus (new run files you
aren't expecting).

Assuming it's a legit file you are expecting:
Save it to the hard drive. Does it run properly? If not, the problem is
the software it uses to playback.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Sometimes when I get a video by email the computer logs off when I try to
play the video. Is this a computer problem or is it a virus? How can I
fix it? Any help would be most appreciated.

 

[Brian Tillman [MVP - Outlook]]

Can you recommend a program?

What type of file is it? (AVI? Something else?) Usually Windows Media
Player is a good first choice, provided you have the proper codec loaded.