what causes a file permission error in ms 2007 office?

[Mae]

already have a document in word and I access this document and make some
changes and try to save the document again. I get a error message"word cannot
complete the save due to a file permission error. please give me
instructions on how not to get this message again.

Thanks,
Mae

 

[omnitechsupport]

What version of word are you using in the computer?

 

[Bob K.]

I'm having the same problem with Word 2007. Here are some of the version
details from the about page Word 2007 (12.0.6212.1000) SP1 MSO
(12.0.6320.5000).

I create a file in Word and then save. No problems. I work in the file
and then hit the save icon (not save as) and I get the following error
message:

Word cannot complete the save due to a file permission error.
(C:\path\filename)

I checked the support website and the only thing I could find on this topic
was for old versions of Word where users were trying to save to a floppy disk
or the user had insufficient disk space. I don't have either of these
issues.

 

[sujal upadhyay]

I had the same error " Word cannot save due to file permission error"

I could not save the doc. the error was not steady, sometimes it gave error after 4 savews, sometimes after 9 times i save...

I have Kaspersky Internet Security 2009. I just added winword.exe to exclusion list (or trusted app). and my word was normal.

Before adding winword.exe to exclusions list of antivirus, I had tried everything like, opened word from:
Start = Run = winword /a
Deleted normal.dot
deleted data folder in the registry under microsoft office >1.0 (11.0 or 12.0 depending upon versions of office)>word > Data

Nothing happened.

Hope this solves the problem

 

[Bob K.]

Hi,

Following your observation/suggestion regarding possible conflcts with
security software, I did some checking on my work laptop.

I first updated McAfee antivirus but that didn't resolve the problem.

I next found that we run a program called Credant Mobile Guardian Shield and
that I didn't have the most current version of software installed. I
upgraded to version 5.2.1.163B and that fixed the problem that I had been
having saving Office 2007 files (problems in both Word 2007 and Excel 2007
are now fixed).

Thanks for the tip that sent me looking at security software conflicts.


Bob K.