Why does black box appear when typing or spacing

[Teelrob]

When trying to type in Word or space in a Word document, a blackened area
appears. When scrolling down, the box disappears. Just installed a new
Microsoft Office.

 

[Suzanne S. Barnhill]

See “WD2002: A Black Bar Appears Across the Page When You Typeâ€
http://support.microsoft.com/?kbid=303507

 

[Jay Freedman]

When trying to type in Word or space in a Word document, a blackened area
appears. When scrolling down, the box disappears. Just installed a new
Microsoft Office.

See http://support.microsoft.com/?kbid=303507

 

[Teelrob]

I tried method 3 and I could not change the color depth...it stayed on 16.
Method 2 did not apply because I am using Windows 2000, I installed a display
driver and I am still having the same problem. I received the same response
from another person that responded. Is there a way to do option 3....The
only options for color were 16 and 16..Thank you.

 

[Suzanne S. Barnhill]

You might want to post this question in an appropriate Windows NG, but I
would guess that if you don't have any choice but 16, then you need to
update either the video card or the driver.

 

[JohnR]

Your computer must be an antique if you only have 16 color option available.
Either the drivers are wrong, or your settings are wrong. It sounds like a
display problem, not a Word problem
John