word 2000 can't open address book for mail merge envelopes

[mamabren]

When I try to do a mail merge for envelopes again my other one got lost
somehow, anyways word always says it can't open source or address book, I
have over 100 names. Do I have to type them all again? All info is greatly
apprecaited, I have tried everything, but I guess I haven't tried the right
thing.

 

[Graham Mayor]

What is the source that the addresses are contained in?

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Graham Mayor - Word MVP


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[mamabren]

My addresses are in my word address book and in outlook express, but no
matter what I try to get my resources from word says it can't open it. Can't
seem to figure out why, I have 134 name to merge, there has to be an easier
way than typing all again. Thanks

 

[Graham Mayor]

The Outlook Express address book is not compatible with this function. It
requires Outlook. You would have to export the addresses from the address
book to a file and use that file as a data source.

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Graham Mayor - Word MVP


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[Graham Mayor]

Outlook must be set as the default e-mail application if the user does not
have Exchange Server.

If it still doesn't show: From Outlook, Tools > Accounts > View or Change
existing directories or address books, delete the Outlook Address Book.
Finish out of that Dialog then go back and add it again. This will not
delete the contacts list.

Ensure the contacts list property (right click contacts at the top of the
task pane) is set to show as an outlook e-mail address book

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Graham Mayor - Word MVP


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