Word 2003 docs from colleagues are invisible in Windows Explore...

S

spence900

I'm not sure if this happened concurrently with installing Win SP2, but for
several weeks I've been having trouble with Win Explorer with regard to Word
documents. If someone sends me something to edit, I can save the attachment,
but when I go to the folder I saved it in I can't see it, nor can I send it
as an attachment to anyone else. I'm showing all hidden files and can see
everything else including system files. The only way to see the Word docs is
to do a Search on the folder they're in; my workaround is to copy them, then
paste them back into the folder I just searched! Even this still doesn't
work perfectly. The other day I did this and was able to edit a file, but
still couldn't attach it after editing, and tried pasting the contents into a
new Word doc and then an RTF doc. It took three tries to come up with a file
that Windows could see. It took me a while to recognize the pattern of what
was going on, because most of my documents still functioned fine, including
older ones sent to me by colleagues. But enough time has gone by that it's
not an occasional mysterious glitch, it's a discernible problem.

It seems to be getting worse. At first I could do a search, then copy and
paste; the Paste resulted in "Copy of" files which I then renamed back to
their original names, after deleting the originals from the Search window.
Later, copying and pasting still worked, but there was no "Copy of;" the
files just behaved like originals. This morning I find that even if I do a
Search, it finds no files to display; I know the files are there, though,
because if I return to the email to re-save the attachments, it shows the
originals and asks if I want to replace them. This is now the only way I can
tell the files even exist on my hard drive.

I have Win XP with all updates, Office 2003 with all updates, McAfee
antivirus 8 (also up to date), and I feel pretty sure there is no spyware on
my machine. It doesn't seem like something is wrong, more like Windows
thinks it's doing what it's supposed to do. But how do I get it to trust my
Office attachments again? Everything goes through the virus scannerbefore it
gets downloaded, and the docs in question weren't sent with any special
macros. What gives?
 

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