Word: Command cannot be performed

[lew]

When I try to open a word doc, the windows installer pops up for a
second followed by the dialog, "Command cannot be performed... a dialog box
is open". When I click ok things proceed as they should. I've already
reinstalled and repaired, etc... How can I get rid of this nuisance?
I running XPpro/sp2 + Office2003.

-Lew

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

 

[lew]

I'm using McAfee, but this computer had NAV installed and uninstalling it
was a total mess.
-Lew

 

[lew]

I'm using McAfee, but this computer had NAV installed and uninstalling it
was a total mess.
-Lew

 

[lew]

I'm using McAfee, but this computer had NAV installed and uninstalling it
was a total mess.
-Lew

 

[lew]

I'm using McAfee, but this computer had NAV installed and uninstalling it
was a total mess.
-Lew

 

[lew]

I'm using McAfee, but this computer had NAV installed and uninstalling it
was a total mess.
-Lew

 

[lew]

I'm using McAfee, but this computer had NAV installed and uninstalling it
was a total mess.
-Lew

 

[lew]

I'm using McAfee, but this computer had NAV installed and uninstalling it
was a total mess.
-Lew

 

[lew]

I'm using McAfee, but this computer had NAV installed and uninstalling it
was a total mess.
-Lew

 

[lew]

I'm using McAfee, but this computer had NAV installed and uninstalling it
was a total mess.
-Lew

 

[garfield-n-odie]

Okay, then it's possible that the Norton Office Plugin is still
registered in Windows, even if you uninstalled Norton. Search
for the OFFICEAV.DLL file on your system (include hidden and
system files/folders) and note the directory path where it is
located. Close all open applications. From Windows, click on
Start | Run. In the Open dialog box, type the command (including
quotes):

Regsvr32 -U "C:\<path>\OfficeAV.dll"

Replace <path> with the directory path for your OfficeAV.dll
file. Click on OK. You only have to run this command once (not
every time you restart your computer). You should get the
message: "DllUnregisterServer in C:\<path>\OfficeAV.dll succeeded."