G
garfield-n-odie
The "Requesting virus scan" message is usually caused by the
Norton Antivirus Office Plugin. You can turn off the message by
disabling the Office plugin as described in
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in".
I'm guessing your Word startup problem is caused by a damaged
Normal.dot template. With Word closed, rename Normal.dot as
described in
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm , and
then try to start Word. If the problem persists, then work
through the other troubleshooting steps in the article.
Norton Antivirus Office Plugin. You can turn off the message by
disabling the Office plugin as described in
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in".
I'm guessing your Word startup problem is caused by a damaged
Normal.dot template. With Word closed, rename Normal.dot as
described in
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm , and
then try to start Word. If the problem persists, then work
through the other troubleshooting steps in the article.