Word will not open or delete or anything!

[lenny]

Hi,
Loads of problems here! I have office 2000 installed. All the office
programs work OKexcept for Word. Word opens and then hangs for ever. I have
deleted normal.dot with no change. When I try to delete word or Office from
the Windows uninstall utility again it just stalls and nothing happens. I
also can't install a version over the installed one as the instillation
stalls as soon as it has installed the instillation files. I am then unable
to close the program.

I am sure that I do not have any nasties on the computer. (Norton and
adaware are up to date and recently run with no problems.)

Please help as I am completely stuck here.
Lenny

 

[lenny]

word works fine in Safe mode though.

 

[Graham Mayor]

See http://www.gmayor.com/what_to_do_when_word_crashes.htm followed by
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

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Graham Mayor - Word MVP


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