work area is black

[Please help]

my work area is black. whenever i change the background, my work area
changes to black. But, when I preview my slideshow everything is correct.
It's just impossiable to work with a black background.

 

[Troy @ TLC Creative]

This is generally one of those 'temporary' things caused by video driver
conflict or overwhelmed video card... If you restart PPT or the entire
computer does the black go away - at least when you start PPT?

--
Best Regards,
Troy Chollar
TLC Creative Services, Inc.
troy at tlc creative dot com
www dot tlccreative dot com
==================================
A Microsoft PowerPoint MVP
==================================

 

[lawst70]

Thank you for your response. Video card issues...now that makes sense.
Thanks again.

 

[Echo S]

Anybody have any thoughts about what would cause all Adobe CS products
(InDesign, Photoshop and Illustrator, at least) to open with all toolbars
and icons black?

I've googled both groups and the web, looked on the Adobe site, we've
deleted prefs, we've made sure all color management profiles and stuff are
turned off, we've rebooted, we've reinstalled the suite, we've updated video
drivers and turned hardware acceleration totally off, we've removed
VersionCue so it's not running in the background, and we still can't get the
interface to come up in color as it did before yesterday. The icons/tools
all still work, but they sure look a mess! (And it makes it impossible to do
anything with color, that's for sure!)

I'm not aware of any software or anything being installed yesterday/day
before.

What in the world could be the problem here?

 

[Sonia]

Have you tried a system restore?

Anybody have any thoughts about what would cause all Adobe CS products
(InDesign, Photoshop and Illustrator, at least) to open with all toolbars
and icons black?

I've googled both groups and the web, looked on the Adobe site, we've
deleted prefs, we've made sure all color management profiles and stuff are
turned off, we've rebooted, we've reinstalled the suite, we've updated video
drivers and turned hardware acceleration totally off, we've removed
VersionCue so it's not running in the background, and we still can't get the
interface to come up in color as it did before yesterday. The icons/tools
all still work, but they sure look a mess! (And it makes it impossible to do
anything with color, that's for sure!)

I'm not aware of any software or anything being installed yesterday/day
before.

What in the world could be the problem here?

--
Echo [MS PPT MVP]
http://www.echosvoice.com

This is generally one of those 'temporary' things caused by video driver
conflict or overwhelmed video card... If you restart PPT or the entire
computer does the black go away - at least when you start PPT?

--
Best Regards,
Troy Chollar
TLC Creative Services, Inc.
troy at tlc creative dot com
www dot tlccreative dot com
==================================
A Microsoft PowerPoint MVP
==================================

 

[Echo S]

We were going to try that next, but we ended up with an "emergency" deck of
slides that has to be done first.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Have you tried a system restore?

Anybody have any thoughts about what would cause all Adobe CS products
(InDesign, Photoshop and Illustrator, at least) to open with all toolbars
and icons black?

I've googled both groups and the web, looked on the Adobe site, we've
deleted prefs, we've made sure all color management profiles and stuff are
turned off, we've rebooted, we've reinstalled the suite, we've updated video
drivers and turned hardware acceleration totally off, we've removed
VersionCue so it's not running in the background, and we still can't get the
interface to come up in color as it did before yesterday. The icons/tools
all still work, but they sure look a mess! (And it makes it impossible to do
anything with color, that's for sure!)

I'm not aware of any software or anything being installed yesterday/day
before.

What in the world could be the problem here?

--
Echo [MS PPT MVP]
http://www.echosvoice.com

This is generally one of those 'temporary' things caused by video driver
conflict or overwhelmed video card... If you restart PPT or the entire
computer does the black go away - at least when you start PPT?

--
Best Regards,
Troy Chollar
TLC Creative Services, Inc.
troy at tlc creative dot com
www dot tlccreative dot com
==================================
A Microsoft PowerPoint MVP
==================================

my work area is black. whenever i change the background, my work area
changes to black. But, when I preview my slideshow everything is correct.
It's just impossiable to work with a black background.

 

[Echo S]

Do they all do the same thing even after a clean boot (ideally with all the
unnecessary startup stuff removed)?

Yes, they are all still black even after a clean boot.

We didn't remove all startup stuff yet -- just VersionCue, which we actually
totally removed -- but that's on the list to try.

Echo

 

[Echo S]

Have you tried a system restore?

Oh, hey, meant to ask -- what exactly does system restore do? Does it
actually delete files from the system or what? A colleague asked me that
yesterday when I suggested system restore for troubleshooting this issue
with the Adobe CS apps, and I don't really know what the answer is.

 

[Sonia]

A good and complete definition of what it is and how it works can be found at
http://www.winbookcorp.com/_technote/WBTA10000782.htm

 

[Troy @ TLC Creative]

Each CS app has a 'toolbar/menu reset' option. I use it when a move one of
my laptops from a dual monitor to LCD only and a menu gets lost on the now
non-existent 2nd monitor. Not sure if it will remedy your situation, but
definitely something to try.

--
Best Regards,
Troy Chollar
TLC Creative Services, Inc.
troy at tlc creative dot com
www dot tlccreative dot com
==================================
A Microsoft PowerPoint MVP
==================================

 

[Echo S]

Thanks!

Echo