B
Bob Bell
I recently purchased my first computer for home and it has XP Home
installed. My problems began when I incorrectly downloaded from the
MS.com pages media player Version 10 which as you probably know is for
XP Professional. Now every time I start the computer a message appears
saying that it is trying to install the XP Pro front page which once
again I do not have, plus every time I attempt to go into Word or Power
Point the same thing happens, also Excel has gone from a green icon to a
white icon and when I try to get into it it says the program is not
accessable. To top it all I tried to re-instate the computer to an
earlier date and find I can only go back to the 6th of April 2005. Can
someone please advise me on wher all my problems lie as I have taken it
back to the supplier with more failures than successes.
installed. My problems began when I incorrectly downloaded from the
MS.com pages media player Version 10 which as you probably know is for
XP Professional. Now every time I start the computer a message appears
saying that it is trying to install the XP Pro front page which once
again I do not have, plus every time I attempt to go into Word or Power
Point the same thing happens, also Excel has gone from a green icon to a
white icon and when I try to get into it it says the program is not
accessable. To top it all I tried to re-instate the computer to an
earlier date and find I can only go back to the 6th of April 2005. Can
someone please advise me on wher all my problems lie as I have taken it
back to the supplier with more failures than successes.