Cannot load Microsoft Publisher 2003

[rrjoel]

I previously had it on my computer but had some computer problems and had to
uninstall it. Now I cannot reinstall it on my computer. Gets halfway thru the
installation and stops and says error and install could not be completed.
This puzzles me because I had it on earlier and it worked fine.

 

[Mary Sauer]

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=off2003

 

[rrjoel]

Thanks Mary for the quick reply. But I downloaded the CleanUp Utility on my
computer, turned it off and restarted and STILL cannot load the MP 2003.

Any other things I can try?

 

[JoAnn Paules [MVP]]

Try cleaning the CD.

--

JoAnn Paules
MVP Microsoft [Publisher]

 

[rrjoel]

That's not it. I borrowed my friend's cd just to check to see if it was in
the cd but it would not load that one either.

Any other suggestions?

Try cleaning the CD.

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks Mary for the quick reply. But I downloaded the CleanUp Utility on
my
computer, turned it off and restarted and STILL cannot load the MP 2003.

Any other things I can try?

 

[Mary Sauer]

Open the Cleanup utility, get rid of all the references to Office 2003 and then
reinstall Office. Downloading is not the same as installing the utility. Be
certain you have your product key. If you run Belarc, your key will be on the
report.
http://www.belarc.com/free_download.html

 

[rrjoel]

I did get rid of all references to Office 2003 and tried to reinstall office
again. It stopped again. It starts the install process then stops right in
the middle and flashes an error up but it comes up and off so fast, can't
tell what it says. Something about Language.
This is getting to be ridiculous. Any other suggestions?

 

[Mary Sauer]

Without the error message, it is hard to know what problems the setup is having.

How to use a setup log file to troubleshoot setup problems in Office 2003
http://support.microsoft.com/kb/826511/en-us

 

[rrjoel]

OK Mary - Here is the whole scoop:

Little box pops up and says send this error to Microsoft – Here is what it
says:


Error Signature says the following:

EventType : office11setup P1 : {91190409-6000-11d3-8cfe-0150048383c9}
P2 : 11.0.5614.0 P3 : startcache P4 : 0 P5 : x P6 : x P7
: x

The report contains the following:

C:\DOCUME~1\Intrex\LOCALS~1\Temp\Microsoft Office Publisher 2003
Setup(0030)_Task(0001).txt
C:\DOCUME~1\Intrex\LOCALS~1\Temp\Microsoft Office Publisher 2003
Setup(0030).txt



When I go to install the following comes up = Validating Install. Then, when
bar gets halfway across on the installation, it stops and gives this error:

CARemoveOffice9LanguageResourceKeysRB

Maybe this will give you help you in solving my problem.

Thanks

 

[Mary Sauer]

Do you have the second service pack for Windows installed?

This is an Office 2000 error message (Office 9). Do you have Office 2000
installed? To be honest I cannot find one reference to this error except in
Chinese, after the translation there still wasn't a solution.

This article addresses language keys for Office 2000, might be yours is damaged
or you need to repair your Office 2000 installation before you install Publisher
or use the Installer cleanup and re-install. Scroll halfway down in the article:

OFF2000: Windows Installer Appears Every Time a Program Is Started
http://support.microsoft.com/kb/265194/en-us

Turn off your virus software before installing and your firewall too.

There is always safe-mode.