Cannot Print Office Docs in Landscape

[Mark Konwinski]

I'm using Windows XP and Office 2003, and I cannot get any
of my Office docs to print in landscape. It doesn't
matter what document it is, or what printer it goes to.

I have tried reinstalling Office, and reloading the OS and
neither has solved the problem. Any ideas???

 

[Sonia]

Are the slides set up as landscape in Page Setup? Are you setting the
printer to landscape? You may need to try it both ways in the printer
dialog to determine what the printer requires.

 

[Mark Konwinski]

Yes, they are setup as landscape in both places. I am
having the same problems in Word and Excel and it is
happening at multiple printers.

 

[Sonia]

Try setting the printer back to portrait. Does that work?

 

[Mark Konwinski]

No. This just started happening recently. Any chance
this could be a bug?

 

[Sonia]

Not a bug that I'm aware of. If it were, every other post here would be
complaining about it. If you are having the same problem in Word and Excel
then it isn't application specific. Does it happen in any non-Office
applications?

 

[Rob Schneider]

If it just started recently, unlikley to be bug. Something changed? What
changed?

Hope this is useful to you. Let us know.

rms

 

[Guest]

Yes, it's a locally installed printer and the drivers are
local as well.

No, the driver is not set to default to landscape but
should it be? I mean, by that logic, everytime I want
something to print to landscape I'll have to go into the
printers preferences and change it? That doesn't seem
right.

 

[John Langhans [MSFT]]

[CRITICAL UPDATE - Anyone using Office 2003 should install the critical
update as soon as possible. From PowerPoint, choose "Help -> Check for
Updates".]
[TOP ISSUE - Are you having difficulty opening presentations in PowerPoint
that you just created (you can save, but not open)? -
http://support.microsoft.com/?id=329820]

Hello,

This is a known problem with some printer drivers. They do not understand
that PowerPoint slides print, by default, in landscape orientation. The
workarounds include:

* Short-Term: Change your default printer driver settings to be for
landscape printing.

* Long-Term: Get an different updated, certified printer driver (if
available) for your printer.

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

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