Cannot save in word

C

Chris

Word 2000 on a 2000 machine, inside word, new or old
document, type something, hit save, nothing happens, save
as, nothing happens, icon or menu. Close out of Word, then
it asks to save. Have uninstalled and reinstalled office,
nothing. Excel works fine. Anyone seen this before???
 
B

Beth Melton

Hi Chris,

It could be you have a macro intercepting your FileSave and FileSaveAs commands.

- Go to Tools/Macro/Macros and make sure "Macros in" reflects "All active templates and documents".
- See if there are any macros named FileSave or FileSaveAs
- Select the macro and see if the Edit or Delete command is available
- If it is then either Delete the macro or click "Edit" and place an "X" in front of the macro name to prevent it from automatically running until you can determine what the macro is actually doing

If delete is unavailable then chances are it is stored in a global template. A global template is a template located in your Startup folder that is automatically loaded when Word starts. You can find a list of these under Tools/Templates and Add-Ins.

To determine which template, in the Macros dialog box, narrow down the list of macros using "Macros in" at the bottom until you have determined what template the macro is stored in.

Once you locate the template then either open the template and delete/rename the macro or move the template out of the folder so it will no longer be used.

Global templates are typically stored in your Word\Startup folder or Office\Startup. Your Word\Startup folder can be determined by going to Tools/Options/File Locations to verify this location. The Office\Startup folder will be located in the installation path for Office.

--
Please post all follow-ups to the newsgroup. Email requests for assistance can not be acknowledged.

~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax: http://mousetrax.com/techtrax/
 

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