Continuing dial-up disconnect issue

M

Mark

I still have the problem noted below in an earlier post to this group. Can
anyone help me?

I've recently tried to set up Outlook on a new Windows XP (SP2 home version)
account with the
same settings as my old account. I haven't been successful in finding the
control that allows my Outlook initiated dial-up connection to stay
connected until I close
Outlook (or choose to manually disconnect). Currently the new account
disconnects automatically after the "send/receive" process. The goal is to
connect when "send/receive" is initiated and stay connected. My old
configuration did this, and it seems as though all applicable settings in
Windows and Outlook are the same in the new account. Does anyone
know where I can find this control?

Thanks in advance,

Mark
 
R

Russ Valentine [MVP-Outlook]

Set the connection type of your mail account to LAN instead of Phone Line.
 
M

Mark

I tried your idea. Setting Outlook to "Connect using LAN" and "Connect via
modem when Outlook is offline"....also Windows connection is set to: "dial
whenever network
connection is not present". The result is Outlook won't dial the connection
and consequently can't find the mail server. An earlier tip by Vince
Averello suggested your same idea, but suggested not to use the "connect via
modem when outlook is offline" option. Regardless, modem box checked or
unchecked, the resulting failure is the same. Also, the configuration of
the original (target) account that has the desired connection qualities is a
dial-up connection. There must be something else wrong.
 
R

Russ Valentine [MVP-Outlook]

It works everywhere else. The LAN setting always forces a dial up when a
connection is not present.
You really haven't posted any information that would permit anyone to help.
Outlook version, mail account type, automatic polling settings are all in
play here.
Current versions of Outlook are no longer designed for dial up connections.
 
M

Mark

If I understand you correctly, current versions of Outlook have automatic
polling settings that don't allow the connection properties I'm looking for?
Or have I not supplied enough information? Would posting specific current
Outlook polling configuration settings help? Or should I pursue why the LAN
connection fails? What information is needed?

Russ Valentine said:
It works everywhere else. The LAN setting always forces a dial up when a
connection is not present.
You really haven't posted any information that would permit anyone to
help.
Outlook version, mail account type, automatic polling settings are all in
play here.
Current versions of Outlook are no longer designed for dial up
connections.
--
Russ Valentine
[MVP-Outlook]
Mark said:
I tried your idea. Setting Outlook to "Connect using LAN" and "Connect
via modem when Outlook is offline"....also Windows connection is set to:
"dial whenever network
connection is not present". The result is Outlook won't dial the
connection
and consequently can't find the mail server. An earlier tip by Vince
Averello suggested your same idea, but suggested not to use the "connect
via modem when outlook is offline" option. Regardless, modem box checked
or unchecked, the resulting failure is the same. Also, the configuration
of the original (target) account that has the desired connection
qualities is a dial-up connection. There must be something else wrong.
 
R

Russ Valentine [MVP-Outlook]

The information I requested in my post.
--
Russ Valentine
[MVP-Outlook]
Mark said:
If I understand you correctly, current versions of Outlook have automatic
polling settings that don't allow the connection properties I'm looking
for? Or have I not supplied enough information? Would posting specific
current Outlook polling configuration settings help? Or should I pursue
why the LAN connection fails? What information is needed?

Russ Valentine said:
It works everywhere else. The LAN setting always forces a dial up when a
connection is not present.
You really haven't posted any information that would permit anyone to
help.
Outlook version, mail account type, automatic polling settings are all in
play here.
Current versions of Outlook are no longer designed for dial up
connections.
--
Russ Valentine
[MVP-Outlook]
Mark said:
I tried your idea. Setting Outlook to "Connect using LAN" and "Connect
via modem when Outlook is offline"....also Windows connection is set to:
"dial whenever network
connection is not present". The result is Outlook won't dial the
connection
and consequently can't find the mail server. An earlier tip by Vince
Averello suggested your same idea, but suggested not to use the "connect
via modem when outlook is offline" option. Regardless, modem box
checked or unchecked, the resulting failure is the same. Also, the
configuration of the original (target) account that has the desired
connection qualities is a dial-up connection. There must be something
else wrong.

I still have the problem noted below in an earlier post to this group.
Can anyone help me?

I've recently tried to set up Outlook on a new Windows XP (SP2 home
version) account with the
same settings as my old account. I haven't been successful in finding
the
control that allows my Outlook initiated dial-up connection to stay
connected until I close
Outlook (or choose to manually disconnect). Currently the new account
disconnects automatically after the "send/receive" process. The goal
is to
connect when "send/receive" is initiated and stay connected. My old
configuration did this, and it seems as though all applicable settings
in Windows and Outlook are the same in the new account. Does anyone
know where I can find this control?

Thanks in advance,

Mark
 
M

Mark

My version is: MS Office Outlook 2003 (11.6359.6408) SP1

Mail account type is: Pop/SMTP (Default)

Although I found no reference to "Automatic Polling" I'm assuming that's
what Outlook refers to as "Send/Receive" properties. In
Tools/Send-Receive/Send-Receive Settings/Define Send-Receive Groups, all
accounts are set NOT to schedule automatic send/receive. All boxes
referring to this are unchecked.

Thanks for your time,

Mark



Mark said:
If I understand you correctly, current versions of Outlook have automatic
polling settings that don't allow the connection properties I'm looking
for? Or have I not supplied enough information? Would posting specific
current Outlook polling configuration settings help? Or should I pursue
why the LAN connection fails? What information is needed?

Russ Valentine said:
It works everywhere else. The LAN setting always forces a dial up when a
connection is not present.
You really haven't posted any information that would permit anyone to
help.
Outlook version, mail account type, automatic polling settings are all in
play here.
Current versions of Outlook are no longer designed for dial up
connections.
--
Russ Valentine
[MVP-Outlook]
Mark said:
I tried your idea. Setting Outlook to "Connect using LAN" and "Connect
via modem when Outlook is offline"....also Windows connection is set to:
"dial whenever network
connection is not present". The result is Outlook won't dial the
connection
and consequently can't find the mail server. An earlier tip by Vince
Averello suggested your same idea, but suggested not to use the "connect
via modem when outlook is offline" option. Regardless, modem box
checked or unchecked, the resulting failure is the same. Also, the
configuration of the original (target) account that has the desired
connection qualities is a dial-up connection. There must be something
else wrong.

I still have the problem noted below in an earlier post to this group.
Can anyone help me?

I've recently tried to set up Outlook on a new Windows XP (SP2 home
version) account with the
same settings as my old account. I haven't been successful in finding
the
control that allows my Outlook initiated dial-up connection to stay
connected until I close
Outlook (or choose to manually disconnect). Currently the new account
disconnects automatically after the "send/receive" process. The goal
is to
connect when "send/receive" is initiated and stay connected. My old
configuration did this, and it seems as though all applicable settings
in Windows and Outlook are the same in the new account. Does anyone
know where I can find this control?

Thanks in advance,

Mark
 
R

Russ Valentine [MVP-Outlook]

This will be difficult. Outlook 2003 is a version where they no longer made
attempts to have Outlook manage phone line connections and handed those
chores off to the IE dialer. Try setting an automatic polling interval first
to see if that changes anything. Beyond that, you'll need to look at your
settings for the IE dialer and operating system.
--
Russ Valentine
[MVP-Outlook]
Mark said:
My version is: MS Office Outlook 2003 (11.6359.6408) SP1

Mail account type is: Pop/SMTP (Default)

Although I found no reference to "Automatic Polling" I'm assuming that's
what Outlook refers to as "Send/Receive" properties. In
Tools/Send-Receive/Send-Receive Settings/Define Send-Receive Groups, all
accounts are set NOT to schedule automatic send/receive. All boxes
referring to this are unchecked.

Thanks for your time,

Mark



Mark said:
If I understand you correctly, current versions of Outlook have automatic
polling settings that don't allow the connection properties I'm looking
for? Or have I not supplied enough information? Would posting specific
current Outlook polling configuration settings help? Or should I pursue
why the LAN connection fails? What information is needed?

Russ Valentine said:
It works everywhere else. The LAN setting always forces a dial up when a
connection is not present.
You really haven't posted any information that would permit anyone to
help.
Outlook version, mail account type, automatic polling settings are all
in play here.
Current versions of Outlook are no longer designed for dial up
connections.
--
Russ Valentine
[MVP-Outlook]
I tried your idea. Setting Outlook to "Connect using LAN" and "Connect
via modem when Outlook is offline"....also Windows connection is set to:
"dial whenever network
connection is not present". The result is Outlook won't dial the
connection
and consequently can't find the mail server. An earlier tip by Vince
Averello suggested your same idea, but suggested not to use the
"connect via modem when outlook is offline" option. Regardless, modem
box checked or unchecked, the resulting failure is the same. Also, the
configuration of the original (target) account that has the desired
connection qualities is a dial-up connection. There must be something
else wrong.

I still have the problem noted below in an earlier post to this group.
Can anyone help me?

I've recently tried to set up Outlook on a new Windows XP (SP2 home
version) account with the
same settings as my old account. I haven't been successful in finding
the
control that allows my Outlook initiated dial-up connection to stay
connected until I close
Outlook (or choose to manually disconnect). Currently the new account
disconnects automatically after the "send/receive" process. The goal
is to
connect when "send/receive" is initiated and stay connected. My old
configuration did this, and it seems as though all applicable settings
in Windows and Outlook are the same in the new account. Does anyone
know where I can find this control?

Thanks in advance,

Mark
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top