Dbl Click Excel file and it opens to blank screen.

[Tom Csanadi]

I have a customer that has started having this problem recently, when she
dbl clicks an excel file, excel opens up and it doesn't open the file. She
then has to click open and browse the file. All other office products seem
to work fine. Has anybody seen this before.

 

[RagDyer]

Try this:
<Tools> <Options> <General> tab,
And *uncheck* "IgnoreOtherApplications".
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HTH,

RD
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I have a customer that has started having this problem recently, when she
dbl clicks an excel file, excel opens up and it doesn't open the file. She
then has to click open and browse the file. All other office products seem
to work fine. Has anybody seen this before.