Deleted tasks still show up in team members Tasks in PWA

[Mike Miller]

I had a couple of tasks assigned to a specific member of my project team,
which they were able to view on their Tasks page when they logged into PWA.
I deleted those tasks from the project using Project Pro and republished the
plan, but those tasks are still visible when that team member logs into PWA.
It includes a notation that the task had actually been deleted, but how do we
get them to not display at all?

 

[Dale Howard [MVP]]

Mike --

The team member should select each cancelled task and click the Hide button.
Hope this helps.

 

[wbbusby]

Are there any alternatives to this? We've disabled the 'hide' feature since
there's not a corresponding 'unhide'. We found saving the project as a file,
deleting the project and reload/republish wipes out any time previously
reported. Both of these approaches are problematic.

 

[Mike Miller]

I agree that both of those approaches are problematic. In addition to the
team member still seeing the deleted tasks, I still receive reminders that
they are overdue. If the team member "hides" them, they may not see them any
more, but I bet I would continue to receive the overdue notices.

 

[Dale Howard [MVP]]

wbbusby --

One of the participants in this newsgroup has posted a SQL Server script
that deletes cancelled tasks. Search the newsgroup on the same topic and
you should be able to find his script.

Concerning the method you used to save the project as a file, delete it from
the database, and then importing it again: you missed a step that would
make the previously reported time appear again. You need to click
Collaborate - Publish - Republish Assignments, select the "Overwrite actual
work entered by resources" option, and then click OK. This will "push"
completed tasks onto each user's timesheet. Hope this helps.

 

[Dale Howard [MVP]]

Mike Miller --

If your people are getting overdue notices on cancelled tasks, then your
project managers are probably following a poor practice for the use of
Project Server. To properly cancel tasks, all PM's should follow this
methodology:

1. Select the task to be cancelled
2. Remove the resources from the task
3. Click Collaborate - Publish - All Information
4. Delete the task
5. Click Collaborate - Publish - All Information

I would wager that your PM's are skipping step #2 and are simply deleting
the task while the resources are still assigned. Hope this helps.