H
Henrypersoon
Hey, most people are still using Office 2007; I have office 2008 when i send a word or excel doc via email; they can't open it. what i do to?
H
Henrypersoon
O, and i am using a mac osx computer.
C
CyberTaz
What does this have to do with the Subject of this thread: Download
Templates?
Post a NEW message with the appropriate Subject & include all particulars
about your situation including complete version information. Also indicate
what type of OS environment the recipients are in if you can.
Regards |:>)
Bob Jones
[MVP] Office:Mac
Templates?
Post a NEW message with the appropriate Subject & include all particulars
about your situation including complete version information. Also indicate
what type of OS environment the recipients are in if you can.
Regards |:>)
Bob Jones
[MVP] Office:Mac
D
DeltaNick
Hi John,
I know that this is probably the wrong forum, but I simply cannot figure out what the correct forum would be. This whole web site seems extremeley complicated. So here goes:
When I run the Microsoft Office 2008 for Mac Update 12.0.1 Update, it does not allow me to select a destination and says, "You cannot install Microsoft Office 2008 for Mac Update 12.0.1 Update on this volume. A version of the software required to install this update was not found on this volume."
I have already installed -- at least it appears to install -- "AutoUpdate-211UpdateEN.dmg." But I don't think anything happens ... it appears to install but doesn't.
How am I supposed to figure out what to do next? I've only been using microcomputers since the mid-1980s, and Word nearly as long. So, it's not as if I'm new to this.
Other computer companies list a telephone number and don't charge $49.00 for a call. But I can't even find a place to communicate via the Internet to get some support ... this "Templates" forum seems to be the closest.
Furthermore, one would think that a company as large, prosperous, and popular as Microsoft would want to support their customers and make it clear and easy to learn where and how to get that support. But everything associated with the Mactopia web site seems SO complicated that it must be done this way purposely: to wear the customer down and make him go away.
So, I would greatly appreciate your suggestion as to what I should do -- or where I should go online -- with my "Cannot Update Microsoft Office:Mac 2008" problem. I think others would like to know as well.
Nick
I know that this is probably the wrong forum, but I simply cannot figure out what the correct forum would be. This whole web site seems extremeley complicated. So here goes:
When I run the Microsoft Office 2008 for Mac Update 12.0.1 Update, it does not allow me to select a destination and says, "You cannot install Microsoft Office 2008 for Mac Update 12.0.1 Update on this volume. A version of the software required to install this update was not found on this volume."
I have already installed -- at least it appears to install -- "AutoUpdate-211UpdateEN.dmg." But I don't think anything happens ... it appears to install but doesn't.
How am I supposed to figure out what to do next? I've only been using microcomputers since the mid-1980s, and Word nearly as long. So, it's not as if I'm new to this.
Other computer companies list a telephone number and don't charge $49.00 for a call. But I can't even find a place to communicate via the Internet to get some support ... this "Templates" forum seems to be the closest.
Furthermore, one would think that a company as large, prosperous, and popular as Microsoft would want to support their customers and make it clear and easy to learn where and how to get that support. But everything associated with the Mactopia web site seems SO complicated that it must be done this way purposely: to wear the customer down and make him go away.
So, I would greatly appreciate your suggestion as to what I should do -- or where I should go online -- with my "Cannot Update Microsoft Office:Mac 2008" problem. I think others would like to know as well.
Nick
J
John McGhie
Generically, that error message means "I can't find the software I needed to
update". That's often because Microsoft Office is not in the Applications
folder of the boot partition, or because the disk that is found first
contains a copy of Office 2008 which is not in that location.
Microsoft lists a phone number.
It won't charge you to call about this: this is an "Installation problem".
They are free. The $49 is about half the cost of actually having trained
people ready to answer the phone (it costs a bit over a hundred bucks for a
computer company to pick up the phone...)
The only purpose in the charge is to slow down the idiots who won't read the
help.
I didn't bother to read the rest of your post: if you have a "Message for
Microsoft", this is not the place to put it. Only other customers here,
Microsoft is not reading this, and we have our own troubles: want to hear
about them?
The answer to this problem has been posted many times in here: post back to
me if you cannot find it.
Cheers
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
update". That's often because Microsoft Office is not in the Applications
folder of the boot partition, or because the disk that is found first
contains a copy of Office 2008 which is not in that location.
Microsoft lists a phone number.
It won't charge you to call about this: this is an "Installation problem".
They are free. The $49 is about half the cost of actually having trained
people ready to answer the phone (it costs a bit over a hundred bucks for a
computer company to pick up the phone...)
The only purpose in the charge is to slow down the idiots who won't read the
help.
I didn't bother to read the rest of your post: if you have a "Message for
Microsoft", this is not the place to put it. Only other customers here,
Microsoft is not reading this, and we have our own troubles: want to hear
about them?
The answer to this problem has been posted many times in here: post back to
me if you cannot find it.
Cheers
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
C
CyberTaz
Hi Nick -
Just some general response to this:
The Mactopia interface isn't as we'd like to see it, but the folks involved
are truly working as hard as they can to improve it & they've actually made
a lot of headway since it was launched. That said, it really isn't so much
"complicated" as "cumbersome". There is a separate group for each program in
the suite. If the issue pertains to one of those programs, post to that
group. If the issue applies to more than one program or interaction between
two or more Office programs post it to the Office group. You can search for
replies when you return or you can use the Subscribe methods on the site, bt
most 'regulars' prefer to use a news reader rather than the web interface...
Entourage works well for that purpose and there are others.
I think your experience has been less than satisfying for some of the
following reasons - not being critical, but just offering observations to
help clarify some of the things that cause many people frustration;
First, you're initial message was submitted as a reply to a previous thread
(downloading templates) which had no bearing on the concerns you expressed
(modifying Normal). It also appears you've "locked into" this one thread &
have submitted several different postings on completely divergent topics.
When you jump into a pre-existing thread or interject separate issues they
get lost in the shuffle, tangles things more & it makes it more difficult
for anyone- including you - to follow the conversation,
Second, I'm not sure you've learned to use the Search feature effectively.
Answers to many of the items you've posted on have been provided repeatedly,
and I'm sure you can understand that the responders get a bit frustrated by
having to repeatedly answer the same question when the answer is already
there if one takes the time to look. Also, keep in mind that if the
suggestions that solved the problem for others don't resolve your problem
there must be something *different* involved which merits a new message.
[My personal "rule of thumb" (FWIW): If you're tempted to start off a reply
with anything that even sounds close to "I have the same problem", you're
wrong to continue for at least one of three reasons; 1) If it is the same
problem but hasn't been solved there's no purpose to posting a "me too" -
return later, read & learn, 2) If the solution has been provided, use it -
it should work for you, too, so there's no need to reply, and 3) If you've
tried the solution & it *didn't* work you must have a different - albeit
similar - issue so post a new message, don't reply to that one.]
Third, you have a tendency to lump several different, totally unrelated
issues into the same message. I understand the logic, but with support
newsgroups that logic doesn't apply. Each issue should be submitted as a
separate, concise message in the appropriate group with an accurate &
descriptive Subject Line & relevant details in the body. Use the "Ask a new
question" button liberally... It's easier for you as well as for others to
follow what has been offered, tried & succeeded/failed.
The folks who volunteer their time here are more than willing to go out of
their way to help on a topic if they can - it's unbelievable the extent many
will go to to test, reproduce & research in order to offer solutions. But
they can't - and won't = spend a half hour tying to extract cogent pieces
from what amounts to an e-tronic edition of War & Peace
It also does no
good to rant about MS prices, practices, policies, etc. - we have *NO*
control whatsoever over what MS does. It isn't that we object to criticism
of MS - you're welcome to go on national TV & berate them in a 24 hr.
infomercial if you wish, but here it just muddies the waters. It's simply
our chosen avocation to assist others in their use of the products.
Again, please don't take offense = and I'm certainly not saying that you are
"guilty" of all the above. My only objective is to make your experience -
and perhaps the experience of others - more positive.
Regards |:>)
Bob Jones
[MVP] Office:Mac
Just some general response to this:
The Mactopia interface isn't as we'd like to see it, but the folks involved
are truly working as hard as they can to improve it & they've actually made
a lot of headway since it was launched. That said, it really isn't so much
"complicated" as "cumbersome". There is a separate group for each program in
the suite. If the issue pertains to one of those programs, post to that
group. If the issue applies to more than one program or interaction between
two or more Office programs post it to the Office group. You can search for
replies when you return or you can use the Subscribe methods on the site, bt
most 'regulars' prefer to use a news reader rather than the web interface...
Entourage works well for that purpose and there are others.
I think your experience has been less than satisfying for some of the
following reasons - not being critical, but just offering observations to
help clarify some of the things that cause many people frustration;
First, you're initial message was submitted as a reply to a previous thread
(downloading templates) which had no bearing on the concerns you expressed
(modifying Normal). It also appears you've "locked into" this one thread &
have submitted several different postings on completely divergent topics.
When you jump into a pre-existing thread or interject separate issues they
get lost in the shuffle, tangles things more & it makes it more difficult
for anyone- including you - to follow the conversation,
Second, I'm not sure you've learned to use the Search feature effectively.
Answers to many of the items you've posted on have been provided repeatedly,
and I'm sure you can understand that the responders get a bit frustrated by
having to repeatedly answer the same question when the answer is already
there if one takes the time to look. Also, keep in mind that if the
suggestions that solved the problem for others don't resolve your problem
there must be something *different* involved which merits a new message.
[My personal "rule of thumb" (FWIW): If you're tempted to start off a reply
with anything that even sounds close to "I have the same problem", you're
wrong to continue for at least one of three reasons; 1) If it is the same
problem but hasn't been solved there's no purpose to posting a "me too" -
return later, read & learn, 2) If the solution has been provided, use it -
it should work for you, too, so there's no need to reply, and 3) If you've
tried the solution & it *didn't* work you must have a different - albeit
similar - issue so post a new message, don't reply to that one.]
Third, you have a tendency to lump several different, totally unrelated
issues into the same message. I understand the logic, but with support
newsgroups that logic doesn't apply. Each issue should be submitted as a
separate, concise message in the appropriate group with an accurate &
descriptive Subject Line & relevant details in the body. Use the "Ask a new
question" button liberally... It's easier for you as well as for others to
follow what has been offered, tried & succeeded/failed.
The folks who volunteer their time here are more than willing to go out of
their way to help on a topic if they can - it's unbelievable the extent many
will go to to test, reproduce & research in order to offer solutions. But
they can't - and won't = spend a half hour tying to extract cogent pieces
from what amounts to an e-tronic edition of War & Peace
It also does nogood to rant about MS prices, practices, policies, etc. - we have *NO*
control whatsoever over what MS does. It isn't that we object to criticism
of MS - you're welcome to go on national TV & berate them in a 24 hr.
infomercial if you wish, but here it just muddies the waters. It's simply
our chosen avocation to assist others in their use of the products.
Again, please don't take offense = and I'm certainly not saying that you are
"guilty" of all the above. My only objective is to make your experience -
and perhaps the experience of others - more positive.
Regards |:>)
Bob Jones
[MVP] Office:Mac
D
diego
hi, i did download messenger 7 to my mac, but the aplication does not open. sorry for my english i speak spanish :smile:
G
guld-bruden
You were downloading from the Office for Windows site, right? Active
X controls do not work on the Mac ... at all. Some of the templates designed
for Windows Word *will* work and others will not. To work around some
of these issues (not counting the Active X issue), see this article:
<http://word.mvps.org/mac/Using-Windows-Templates.html>
Note, however, that the link at the top to Mactopia will not be helpful
at this time: the site is in transition.
-- ***Please always reply to the newsgroup!***
Beth Rosengard Mac MVP
Mac Word FAQ: <http://word.mvps.org/Mac/WordMacHome.html> My Site: <http://www.bethrosengard.com>
On 1/16/08 6:56 PM, in article (e-mail address removed)9absDaxw, "(e-mail address removed)"
I see I can download clip art for office 2008 but why not templates?
I tried a template and it complains about Active X.
X controls do not work on the Mac ... at all. Some of the templates designed
for Windows Word *will* work and others will not. To work around some
of these issues (not counting the Active X issue), see this article:
<http://word.mvps.org/mac/Using-Windows-Templates.html>
Note, however, that the link at the top to Mactopia will not be helpful
at this time: the site is in transition.
-- ***Please always reply to the newsgroup!***
Beth Rosengard Mac MVP
Mac Word FAQ: <http://word.mvps.org/Mac/WordMacHome.html> My Site: <http://www.bethrosengard.com>
On 1/16/08 6:56 PM, in article (e-mail address removed)9absDaxw, "(e-mail address removed)"
I see I can download clip art for office 2008 but why not templates?
I tried a template and it complains about Active X.
T
theartist1
I do not know why I can not get in my email messanger
C
CyberTaz
Well, I'm sure you know more about your situation than anyone here does
There's no indication of what version of OS X, what version of Office -
whether it even _is_ Office - what the specific nature of the problem is,
what program is involved, what happens when you try to "get in" or what your
problem has to do with the subject of this thread - "Download Templates".
If you expect any assistance post a NEW message in the appropriate group
(this doesn't sound like a Word issue at all) rather than *replying* to an
unrelated issue & be sure to include all relevant details. Someone will be
willing to help, but they will need a reasonable amount of information
before they can even know where to begin.
Regards |:>)
Bob Jones
[MVP] Office:Mac
There's no indication of what version of OS X, what version of Office -
whether it even _is_ Office - what the specific nature of the problem is,
what program is involved, what happens when you try to "get in" or what your
problem has to do with the subject of this thread - "Download Templates".
If you expect any assistance post a NEW message in the appropriate group
(this doesn't sound like a Word issue at all) rather than *replying* to an
unrelated issue & be sure to include all relevant details. Someone will be
willing to help, but they will need a reasonable amount of information
before they can even know where to begin.
Regards |:>)
Bob Jones
[MVP] Office:Mac
E
eddie
Hello!
I want to download a manual but i don't now where cab you help me?
I want to download a manual but i don't now where cab you help me?
J
John McGhie
You already have: It's in your Help file.
Make sure that you allow your Help to go online so that you get the updated
content each time.
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
Make sure that you allow your Help to go online so that you get the updated
content each time.
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
S
samuel tacher
I see I can download clip art for office 2008 but why not templates? I
tried a template and it complains about Active X.
tried a template and it complains about Active X.
J
John McGhie
Because Office 2008 templates are, in the main, "not different" from Office
2007 templates.
See here:
http://word.mvps.org/mac/Using-Windows-Templates.html
Cheers
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
2007 templates.
See here:
http://word.mvps.org/mac/Using-Windows-Templates.html
Cheers
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
C
CyberTaz
Hello Samuel -
"Clip Art" & "Templates" are two completely different animals, clip art
being the more universally compatible of the two. Although the category has
been expanded [in the mind of MS] to include pictures, movies & sound
effects, the objects themselves are usable on most any OS & they can be
inserted into most any type of file.
Templates, however, are pre-constructed documents in and of themselves, used
as models for creating new documents based on them. Many of the templates
available from the MS site contain objects created using ActiveX Controls -
such as Calendar objects & programmed fields. ActiveX is a Windows-based
technology which is not supported by the Mac OS, so those templates
containing ActiveX Controls won't work on a Mac.
As John indicated, there are hundreds of templates available which don't
employ ActiveX which can be downloaded to & used on a Mac. The link he
provided will be of assistance in doing so. Although I haven't done so, I
understand that some of the ActiveX templates can be modified on a PC to
remove the ActiveX elements, then moved to a Mac. I've never bothered to
prove it because the ActiveX Controls are usually what make the template
what it is in the first place - removing them would most likely render the
template useless
There aren't as many templates designed specifically for Mac because it is a
much smaller market & because so many of the "PC" templates do work in Mac
Office. Most Mac template for 2008 are already on your system - Go to File>
Project Gallery to access them as well as the following link for more:
http://www.microsoft.com/mac/templates.mspx
HTH |:>)
Bob Jones
[MVP] Office:Mac
"Clip Art" & "Templates" are two completely different animals, clip art
being the more universally compatible of the two. Although the category has
been expanded [in the mind of MS] to include pictures, movies & sound
effects, the objects themselves are usable on most any OS & they can be
inserted into most any type of file.
Templates, however, are pre-constructed documents in and of themselves, used
as models for creating new documents based on them. Many of the templates
available from the MS site contain objects created using ActiveX Controls -
such as Calendar objects & programmed fields. ActiveX is a Windows-based
technology which is not supported by the Mac OS, so those templates
containing ActiveX Controls won't work on a Mac.
As John indicated, there are hundreds of templates available which don't
employ ActiveX which can be downloaded to & used on a Mac. The link he
provided will be of assistance in doing so. Although I haven't done so, I
understand that some of the ActiveX templates can be modified on a PC to
remove the ActiveX elements, then moved to a Mac. I've never bothered to
prove it because the ActiveX Controls are usually what make the template
what it is in the first place - removing them would most likely render the
template useless
There aren't as many templates designed specifically for Mac because it is a
much smaller market & because so many of the "PC" templates do work in Mac
Office. Most Mac template for 2008 are already on your system - Go to File>
Project Gallery to access them as well as the following link for more:
http://www.microsoft.com/mac/templates.mspx
HTH |:>)
Bob Jones
[MVP] Office:Mac
N
netttaboo
i have an old mac it won't allow me to download music or anything else. please help !!!
J
John McGhie
You want the phone number of Apple?
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
I
ibook800
I see I can download clip art for office 2008 but why not templates? I
tried a template and it complains about Active X.
tried a template and it complains about Active X.
J
John McGhie
Already answered
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
A
albostek
I see I can download clip art for office 2008 but why not templates? I
tried a template and it complains about Active X.
tried a template and it complains about Active X.