Entourage 2008 & Exchange 2007 problem

[Andy Cunningham]

All:

Ever since upgrading to Office 2008, I experience the following error in
Entourage 2008 connected to Exchange 2007:

"Unable to establish a secure connection to my.exchange.server. (0)"

...with two buttons. I think that the buttons are the standard "Cancel" and
"OK"; however, I cannot verify this because they are either blank or filled
with garbled/Chinese text.

Clicking what I think is the "OK" button causes Entourage to become
unresponsive to clicks. Specifically, my clicks register; items are
highlighted, but never "un-highlighted" (I can highlight multiple items in
the main window without the window refreshing). A force-quit is the only
thing that causes Entourage to come back to life.

Incidentally, I sometimes see the same garbled button text when other
errors/alerts appear.

Thinking that this was a font issue, I have searched out and removed all
duplicate fonts, deleted font caches, etc. to no avail.

I have also tried the following method for manually importing the server
cert, but this has not resolved the issue either:

<http://www.entourage.mvps.org/faq_topic/leopard.html#leo5>

I applied the 12.0.1 update yesterday and still see the error.

Any advice would be greatly appreciated. Thank you for your help,

-Andy

--

Andrew Cunningham
Sr. Information Systems Specialist (Mac guy)
Butler University
317-940-4357
<http://www.butler.edu>
• Certified System Administrator

 

[William Smith]

All:

Ever since upgrading to Office 2008, I experience the following error in
Entourage 2008 connected to Exchange 2007:

"Unable to establish a secure connection to my.exchange.server. (0)"

..with two buttons. I think that the buttons are the standard "Cancel" and
"OK"; however, I cannot verify this because they are either blank or filled
with garbled/Chinese text.

What language do you have selected in Apple menu --> System
Preferences... --> International --> Input Menu?

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

 

[William Smith]

All:

Ever since upgrading to Office 2008, I experience the following error in
Entourage 2008 connected to Exchange 2007:

"Unable to establish a secure connection to my.exchange.server. (0)"

..with two buttons. I think that the buttons are the standard "Cancel" and
"OK"; however, I cannot verify this because they are either blank or filled
with garbled/Chinese text.

[ Clicked "Send" too fast! ]

Also, test creating a new Mac OS X account and set up Entourage to
connect to your server again. Does the new account have the same problem?

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>