files going corrupt

[Margaret]

I have had 3 different Visio files that seem to be going corrupt. This has
happened on 4 different computers with Visio 2003 and 2007. All files were
cross functional flow charts. Symptoms: working with existing file, editing,
everything works fine. Close the file, everything seems normal. On attempting
to reopen the file, Visio crashes. There isn't a specific error message and I
can't get a number with ctrl+shift+I, just the "Viso has encountered a
problem and needs to close" message.

Two of the files were very large flowcharts (about 60-80 inches) with 2-4
pages in the files. The third was a small file that won't reopen after
linking data from Excel (either v. 2003 or 2007, on 2 different computers).
The other files were linked to Excel data but the links/data weren't modified
before the file rendered itself unusable.

Anyone else seen this? Any ideas on how to prevent? (Recovering the files
isn't an issue, the rework has already been done.)

 

[James Wittrell]

So everything seems fine with the file until you attempt to open it the
first time after the initial save, sounds like something in the drawing is
causing corruption. You say it seems to travel around with the drawing to
other computers, are all computers running the same operating system? Is
the file being saved locally or up to a share or site? Does the drawing
have any specialized add-ons or code? What happens if you disable automated
events in Visio before attempting to open the drawing? You may want to test
saving the drawing in the XML format to see if this makes a difference,
save it in the vdx format then open it.

James W.

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I have had 3 different Visio files that seem to be going corrupt. This has
happened on 4 different computers with Visio 2003 and 2007. All files were
cross functional flow charts. Symptoms: working with existing file,
editing,
everything works fine. Close the file, everything seems normal. On
attempting
to reopen the file, Visio crashes. There isn't a specific error message and
I
can't get a number with ctrl+shift+I, just the "Viso has encountered a
problem and needs to close" message.

Two of the files were very large flowcharts (about 60-80 inches) with 2-4
pages in the files. The third was a small file that won't reopen after
linking data from Excel (either v. 2003 or 2007, on 2 different computers).
The other files were linked to Excel data but the links/data weren't
modified
before the file rendered itself unusable.

Anyone else seen this? Any ideas on how to prevent? (Recovering the files
isn't an issue, the rework has already been done.)

 

[Margaret]

Actually, it's not the first time after the initial save. All the files in
question have been saved several times and successfully reopened before
becoming corrupt.

The computers are all running Windows XP. The files are being saved locally
or on a network drive. The files are cross-functional flowcharts. The only
special attribute is that they are linked to data in Excel files---but other
cross-functional flowcharts using that function are doing fine.

I tried disabling macros and automated events before opening the drawing and
it made no difference.

Just tried saving as an XML drawing---wasn't really aware of that
option---and it reopens fine. Does that help diagnose what might be causing
the document to become corrupt in the first place/help me prevent that with
other documents? What functionality (if any) do I lose by saving the file as
an XML drawing?

 

[James Wittrell]

Actually you are not losing any functionality by saving in the xml format
however the files are larger. So the xml format has basically cleaned up
any corruption you have acquired in the drawing. At this point I cannot say
what is causing the issue, it could be as simple as an object contained in
the drawing. Have you noticed any patterns such the file goes bad after a
period of time or after a certain computer has worked with the file? You
may also want to check that everyone is using the same version of Visio and
Excel that would include the service pack level.

James W.

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Subject: RE: files going corrupt
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Actually, it's not the first time after the initial save. All the files in
question have been saved several times and successfully reopened before
becoming corrupt.

The computers are all running Windows XP. The files are being saved locally
or on a network drive. The files are cross-functional flowcharts. The only
special attribute is that they are linked to data in Excel files---but
other
cross-functional flowcharts using that function are doing fine.

I tried disabling macros and automated events before opening the drawing
and
it made no difference.

Just tried saving as an XML drawing---wasn't really aware of that
option---and it reopens fine. Does that help diagnose what might be causing
the document to become corrupt in the first place/help me prevent that with
other documents? What functionality (if any) do I lose by saving the file
as
an XML drawing?