Groove error when opening files

[Bradk]

Groove 2007 was working fine on my laptop (and works fine on my other
computers), but suddenly it will not open up files. When trying to open a
file, I get an error which varies depending on the app. Here is the error
that comes up when trying to open a Word doc:
Error 1: "File Launch Failure: The file cannot be launched."
Error 2 (in behind first one): "word cannot open the document: user does not
have access privileges (C:\...\filename.docx)"

Note that I am a participant in the workspace and DO have permissions -
every file works on every other computer that I use my account on, but every
file will generate a launch failure error of some sort on this one laptop. I
have tried to remove the workspace from this laptop and re-add it; the
workspace downloads ok, but errors are the same.

Thanks,
Brad

 

[Markry@microsoft]

My guess is that your AES key-ring, on your laptop has become corrupted.
Best advice is to do the following. Deelete Groove completly from your
laptop. Reboot, Run Defrag on Windows 3 times and then reoinstall compeltely.
That might not be the most eloquent solution but I think it will work