I have a new computer and can't load my office xp from my old com.

[coins]

how do I load the package - it has my name but when I put in the 25 digit
code from my previous computer it says wrong password - it worked before

 

[Gordon]

how do I load the package - it has my name but when I put in the 25 digit
code from my previous computer it says wrong password - it worked before

Have you got an *OEM* version of Office? If so you can't transfer it to
a new machine. Or are you confusing the *Windows* key with the *Office* key?

 

[coins]

Gordon - OEM? I am using the office password and when I try to install it my
name appears with the 25 diget blank that doesn't work

 

[Gordon]

Gordon - OEM?

There are two types of software - OEM (Original Equipment Manufacturer)
that is (usually) pre-installed. You cannot move that from the original
machine it is installed on.

I am using the office password

What do you mean by Office "password"?


and when I try to install it my

name appears with the 25 diget blank that doesn't work

You have a 24 character Key that should be on a sticker on your CD Jewel
case. That's what it is asking for.

 

[coins]

Gordon - Thank you
I do not have an OEM version and the password/code it asks for is 5 groups
of 5 numbers. Jim

 

[Gordon]

Gordon - Thank you
the password/code it asks for is 5 groups
of 5 numbers. Jim

That's correct. However, the key code is alphanumeric, not just numbers,
and be warned! Windows has the VERY same sort of key, so make completely
sure you are using the Office key and NOT the windows one. Also check
very carefully for each individual character - ie 8 can be mistaken for
B etc etc.