Importing PST files

K

KG

I have been trying to import my Contacts .pst file from
my desktop to my laptop without success. I remember
having problems with this when I bought my previous
computer but, unfortunately, do not remember how I
resolved it. Microsoft's Knowledge Base article for
Outlook 2002 (my version) is off the mark -- it refers to
menu sequences that seem to refer to a different version.

I tried to import the file from a CD while Outlook was
open, only to be told that I had "no permission to access
the file." I tried to import thought the Control Panel,
but I do not have the menu choices given in the Microsoft
Article (#286146).

Could someone point me in the right direction?

TIA
 
R

Russ Valentine [MVP-Outlook]

Have you moved the file to your hard drive and removed its read only
attribute?
After you do that, open the file, do not import it.
 

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